Friday, August 28, 2015

The challenges of retail in a remote Indigenous community

The operator of 25 remote Indigenous community stores explains how difficult it is to get fresh produce to stores and keep prices reasonable, after outrage this week over "disgusting" conditions at a remote community store in the Northern Territory.



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Profit season wraps up with some positive results

Harvey Norman boosts profits on rising sales, while troubled firms Slater and Gordon and IOOF post positive profit results.



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Woolworths profit slumps 12.5pc, appoints new chairman

Supermarket giant Woolworths posts a massive 12.5 per cent slump in its full-year net profit to $2.15 billion and appoints a new chairman.



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Thursday, August 27, 2015

360 Degree Scanning: Saving Time, Adding Value

A new point-of-sale technology returns staff attention to the customer. 

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Mary and Maude: Darwin's op-shop veterans

Mary Penton and Maude Ellis may just be the Northern Territory's most knowledgeable opportunity shop volunteers, with a combined 49 years of service between them.



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Volunteers sorting clothes at Nightcliff Uniting Church in Darwin

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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Volunteers sorting clothes at Nightcliff Uniting Church in Darwin

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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The Frilly's cafe at Nightcliff Uniting Church

Frilly's is a not-for-profit cafe inside the Nightcliff Uniting Church.

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Volunteers sorting clothes at Nightcliff Uniting Church in Darwin

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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Volunteers sorting clothes at Nightcliff Uniting Church in Darwin

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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The opportunity shop at Nightcliff Uniting Church

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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Volunteers sorting clothes at Nightcliff Uniting Church in Darwin

Darwin's Nightcliff Uniting Church has a cafe and an opportunity shop for charity fundraising on its premises.

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Billabong cuts back from large loss to small profit

Troubled Australian surfwear company Billabong springs back from a $233.7 million loss to a modest $4.2 million profit.



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Warnings of impact of penalty rate cuts

Workers in the retail and hospitality industries will be meeting in Dubbo today to discuss potential penalty rate cuts.



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Court Rules Against Kohl's Attempt to Block CIO Move

A Waukesha County Circuit Court judge ruled against Kohl’s, declining the retailer’s request to block its chief information officer Janet Schalk from joining Hudson’s Bay, a company Kohl’s considers a competitor.

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Wednesday, August 26, 2015

Indigenous supermarket visit prompts complaints to Health Department and NLC

A chef's visit to a remote Indigenous community's "disgusting" supermarket prompts formal complaints to the NT Health Department and Northern Land Council.



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The Top 10 Apparel Retailers for 2015 Revealed

The second annual RIS News Top 10 Apparel Retailers report ranked the top retailers in the space on seven key hard-data metrics. The Gap and Under Armour earned their place in the ranking thanks to a commitment to customer satisfaction and a dedication to future growth. See where they ranked and who joined them on this year's list.

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Tuesday, August 25, 2015

Outside the main Woolworths supermarket in Nhulunbuy

Outside the main Woolworths supermarket in Nhulunbuy.

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Novelty cigarette lighters without safety switches 'a fire risk'

Cigarette lighters are being in sold in Adelaide with little adherence to safety regulations and could be a fire risk, South Australia's Metropolitan Fire Service says.



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Sycamore to Buy Belk Department Store in $3 Billion Deal

The Belk Inc. department-store chain, founded in 1888, has agreed to be acquired by Sycamore Partners for an estimated enterprise value at closing of approximately $3.0 billion.

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Digital Disrupters: An RIS Board Member Discussion

RIS News' Editorial Advisory Board members Robert Fort, Kim Lewis, Stephen Katsirubas and Luis Paez will share their unique insiders perspective on the roll disruptive digital technology is having on retail at Engage! 2015.

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Target's Three Efforts to Become a Digital Leader

Target's first key strategic priority is to become a "leader in digital," according to Target CEO Brian Cornell. The following are three initiatives Target is making in its efforts to become a digital leader. 

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Saturday, August 22, 2015

Survey Says: Amazon Dominates the E-Commerce Landscape

The ChannelAdvisor 2015 Online Retail Survey found that third-party merchants selling on Amazon are seeing strong results. How are third-party retailers generating so much ROI from Amazon?

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Social Sharing Straight from a Digital Receipt

New feature from flexReceipts adds item-level social sharing for increased social ROI.

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Five Things Retailers Should Know About Proximity Solutions

Proximity solutions, such as geo-fencing and iBeacons, sense when customers are within a certain location or area and enable interactions between the retailer and the customer via the customer’s smartphone. The following are five things retailers need to know about proximity-based solutions.

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Friday, August 21, 2015

Lovesac Enlivens Customer Engagement

Lovesac, a manufacturer and retailer of patented foam-filled furniture,
has flourished by developing innovative products. Now Lovesac is innovating its processes as well, striving to be an efficient omnichannel retailer delivering a superior customer experience at every touchpoint.

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RIS News' Fifth Annual CIO of the Year Awards

The four winners of RIS News’ fifth annual CIO of the Year Awards are revealled. Who took home the hardware?

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Retail Executive Summit: Setting the Course for Innovation and Growth

Retail executives gather at RES 2015 to discuss strategies to meet changing shopper demand.

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Bloomingdale's Technical Glitch Results in $25K Gift Card for Loyalty Member

Bloomingdale's loyalty program goes haywire and issues members gift cards with massive amounts of unearned rewards.

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JDA Creates a More Profitable Omnichannel Supply Chain

JDA’s integration with IBM Commerce creates simpler omnichannel customerbuying experiences.

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Thursday, August 20, 2015

5 Reasons Retailers Should Move to Online Employee Attendance

Managing time and attendance is one of the biggest challenges for retailers. From tracking employee time entries to ensuring adequate staff, small retailers are often looking for ways to improve this part of their business. Here are 5 benefits of cloud-based time and attendance that stand out.

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Wesfarmers full-year profit falls after insurance sell-off

Wesfarmers full-year profit falls due to the previous year's sell-off of the company's insurance and gas divisions.



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Mangoes from Western Australia are set to be sold in Tesco supermarkets in the United Kingdom

Department of Agriculture and Food Western Australia research officer Pete Johnson explains the work going into exporting WA mangoes to the UK.

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Western Australian mangoes bound for UK

Mangoes from Western Australia could soon be appearing on Tesco supermarket shelves in the United Kingdom.



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Tractor Supply Company CIO: IBM Cloud Helps Personalize the Shopping Experience

Tractor Supply Company and IBM join forces to revamp the e-commerce experience and respond to individual shopper needs.

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Wednesday, August 19, 2015

Appriss Acquires The Retail Equation, Strengthens Fraud Fighting Capabilities

With the acquisition Appriss gains a suite fraud fighting tools and advanced analytics and predictive modeling competencies.

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QVC Buys Zulily for $2.4 Billion

The purchase of Zulily will give television network QVC the ability to improve its personalized offers, but who is QVC hoping to target?

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Tuesday, August 18, 2015

Macy's Top Three Omnichannel Tactics

Macy's Inc. recently highlighted three of its omnichannel initiatives, reporting positive progress on these in its second quarter.  Here are Macy's Top Three Omnichannel initiatives right now.

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Target to Pilot Grocery Delivery Service

Target's chief marketing officer Jeff Jones lets it slip that the retailer plans to begin testing grocery delivery service in the very near future.

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QVC Buys Zulily for $2.4 Billion

The purchase will allow QVC to leverage Zulily's advanced real-time data technology to customize offerings for millions of customer touch points every day.

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Price Optimization: A Checklist for Retailers

Price optimization can be a proven game-changer for retailers who get it right. The following are three checklist items for retailers to examine "price optimization 2.0."

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Advanced Geo-Location: Understanding the Retail Trend

At Engage! 2015, Asif Khan, founder and president of the Location Based Marketing Association will guide attendees through real-world case studies that showcase new technologies and methods that expand the horizons of geo-location marketing both inside and outside the store.

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Monday, August 17, 2015

Who won the 2015 Innovative Solution Omnichannel Award?

The 2015 Innovative Solution Omnichannel Award winner was recently announced at the RetailNOW show in Orlando, Florida. The Innovative Solution Awards were established in 2008 to honor companies that have blended multiple technologies to create outstanding and futureforward solutions. Read on to see who won this year's award. 

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Sunday, August 16, 2015

NRF Appoints Carter’s CIO Chair of its CIO Council

The National Retail Federation announces its CIO Council has appointed Janet Sherlock, senior vice president and chief information officer at Carter’s, Inc. as the new chair of NRF’s prestigious, invite-only CIO Council.

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Saturday, August 15, 2015

Outdoor Retailer REI Announces First CIO

Outdoor specialty retailer REI has added its first CIO, Julie Averill. A 25-year technology veteran, Averill joined REI in 2014 and most recently served as vice president of IT.

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Friday, August 14, 2015

Infor Buys GT Nexus for $675 Million

The newly formed company will provide customers with unprecedented visibility into their supply chains to manage production and monitor goods in transit and at rest.

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Wednesday, August 12, 2015

WA Government accused of 'mixed messages' over plastic bag ban

The WA Government is accused of sending "mixed messages" over Fremantle Council's proposed ban on plastic bags in the port city.



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Barnett rejects claims WA liquor law reforms delayed

WA Premier Colin Barnett dismisses claims the State Government's long-awaited secondary supply laws have been significantly delayed due to political squabbling.



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Walgreens Inventory, IT Cost, and Loyalty Program Improvements Help in 48% Sales Lift

Drugstore chain Walgreens Boots Alliance's net sales for the 2015 third quarter saw an increase of 48.4% versus the comparable quarter in the prior year. Additionally, the company appointed a permanent CEO. 

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Walgreens Invests to Drive Future Growth

Drugstore chain Walgreens Boots Alliance's net sales for the 2015 third quarter saw an increase of 48.4% versus the comparable quarter in the prior year. During the quarter, the company invested $247 million in capital expenditure.

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Walgreens Invests $247M in Cap Ex, Appoints CEO

Drugstore chain Walgreens Boots Alliance's net sales for the 2015 third quarter saw an increase of 48.4% versus the comparable quarter in the prior year. During the quarter, the company invested $247 million in capital expenditure.

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Tuesday, August 11, 2015

Target Piloting Beacon Technology at 50 Locations

The retailing powerhouse is the latest to explore the still emerging technology with test markets throughout the U.S., with an eye toward a chain-wide rollout.

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Store Considerations in a Revenue Anywhere World

While retailers and analysts have recognized the fundamental change in the path to purchase, understanding the impact is a bigger challenge. So, what does the term omnichannel really mean and how is the store impacted?

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New Rules for Profit and Growth

Retail's future will be won by those willing and able to leverage new technologies to engage, delight and keep shoppers coming back for more. At Engage! 2015 Forrester Research's VP and principal analyst Sucharita Mulpuru will explore how savvy retailers are deploying technology in a way that improves business performance, profit and growth.

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Jay's Coffee Bar in the Darwin suburb Nightcliff

Darwin food van Jay's Coffee Bar in the beachside suburb Nightcliff.

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Jeno 'Jay' Honkoczi in his Darwin food van

Jeno 'Jay' Honkoczi in his Darwin food van Jay's Coffee Bar in the beachside suburb Nightcliff.

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Macy’s and Bloomingdale’s Expand Same-Day Delivery

Macy's and Bloomingdale's are expanding same-day delivery service for online and mobile orders to nine additional markets, bring Macy's, Inc.'s offering of this service to a total of 17 markets. 

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Charming Charlie Modernizes Technology Foundation

Women's contemporary jewelry and accessory retailer Charming Charlie has met consumer demand with a timely technology upgrade that supports both its immediate needs and its international expansion plans, including support across inventory management, sales forecasting, and pricing/markdown management.

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Monday, August 10, 2015

IoT Enables Three Retail Game-Changers

The Internet of Things (IoT) is becoming reality faster than most of us can comprehend. If retailers can turn the proliferation of connected devices to their advantage, they can create entirely new ways of doing business. The following are three game-changing opportunities IoT creates for retailers.

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JB Hi-Fi shares jump as profit beats expectations

Electronics retailer JB Hi-Fi reports a better-than-expected full-year profit and splashes out on a share buy-back scheme.



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Friday, August 7, 2015

New supermarket planned for Blackbutt

A new supermarket could open in Blackbutt, in southern Queensland's South Burnett, by the end of next year.



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Thursday, August 6, 2015

12 Must-Haves for Your New POS System, Part 2

When retailers begin shopping for a new POS system, they inevitably put together a list of “must-have” functions that are used to weigh the strengths and weaknesses of vendors throughout their search process. So, what requirements should be on IT’s checklist? In this two-part article, here are the second six must-have requirements for a new system.

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Business group backs proposal to cut Sunday penalty rates

A group representing Hervey Bay businesses in southern Queensland says cutting Sunday penalty rates will allow Wide Bay traders to be more flexible and hire more staff.



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Tuesday, August 4, 2015

Retail sales rise almost twice as fast as expected

Retail sales surprise analysts by surging 0.7 per cent over the first month of winter.



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Review proposes cuts to Sunday penalties for hospitality, retail workers

A Government-commissioned review proposes a new "enterprise contract" and cuts to Sunday penalties for hospitality and retail workers.



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Private investment sought for Palm Island retail precinct plans

The Palm Island Mayor in north Queensland says he hopes to attract more than $16 million in funding to build a new business and retail precinct.



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Target’s CIO Answers Five Questions

Mike McNamara recently took over as Target's executive vice president and chief information officer. Just a few weeks into his position, McNamara answered five questions in an interview published on Target’s A Bullseye View blog. Read McNamara's thoughts on Target, and what he hopes to help his teams accomplish in the coming months. 

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Real-Time Data Delivers Proshop a Daily Dose of Perspective

Despite paper-thin margins in hardware and electronics, it is still possible to run a business where the combination of large volume sales, competitive prices and prompt delivery create customer value reflected on the company’s bottom line. Proshop's recipe for success is accurate navigation and automated workflows.

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12 Must-Haves for Your New POS System, Part 1

When retailers begin shopping for a new POS system, they inevitably put together a list of “must-have” functions that are used to weigh the strengths and weaknesses of vendors throughout their search process. So, what requirements should be on IT’s checklist? In this two-part article, here are the first six must-have requirements for a new system.

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Carter's Sees Highest Online Growth in Nine Quarters

Children's' clothing retailer Carter's, Inc. has achieved over 25% growth in e-commerce over the last year, the highest growth in online sales to U.S. consumers in nine quarters. Additionally the company has launched e-commerce in China and is piloting a new loyalty program.

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Monday, August 3, 2015

Epson's Adds Two New Printers to Support Retail's Growing Mobile POS Focus

The solution provider released the smallest POS receipt printer in its class and the first of its kind designed for small retailers, created exclusively to meet the unique needs of today's advanced POS environment.

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Chinese economy concerns, lower commodity prices drag down local market

Concerns about China's economy and lower commodity prices drag on the share market, with energy and mining stocks among the biggest losers.



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Saturday, August 1, 2015

Top 5 Highest Paid Apparel CEOs

Retail CEOs are celebrated when the organization succeeds and attacked when it falters. With all that pressure comes a huge reward however: annual salaries in the eight figures. See where the head honchos from TJX, L Brands and Polo rank.

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