7-eleven chairman and CEO resign

The chairman of 7-11 Russ Withers and chief executive Warren Wilmot have resigned. It follows an ABC/Fairfax investigation into under-payment of wages and exploitation of workers.

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Levi's Sees 100% Inventory Accuracy with Intel RFID Pilot

Levi's is piloting Intel's latest real-time RFID technology and is experiencing near 100% inventory accuracy thanks to the system's constant scanning capabilities.

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Levi Sees 100% Inventory Accuracy with Intel RFID Pilot

Levi is piloting Intel's latest real-time RFID technology and is experiencing near 100% inventory accuracy thanks to the system's constant scanning capabilities.

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Kroger's Analytic and Digital ROI, Sales and Engagement Soar

Kroger's investment in shopper data and its emerging digital program help power the nation's largest grocer to new level of financial success.

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Kohl’s Top Five Omnichannel Initiatives

Kohl’s has launched five new omnichannel and digital initiatives. Find out what improvements have been made to the retailer's mobile app, website, and more. 


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Harvesting Innovation for Retailers Using Lean Teams & the VC Playbook

The larger and more successful a company is, the harder it is to innovate. The thought leaders in retail organizations must begin with start by funding an innovative idea.

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Gowings Coffs Harbour development stalled

A major shopping centre extension in Coffs Harbour has stalled as developer seeks 'signature' tenant

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The Other POS Problem: Receipt Data

Often, little thought is given to the challenges of processing and storing data from thousands of transactions per location daily. This creates a drain on operational resources and poses risks, particularly when labor intensive sales tax audits are required.

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Four Ways to Gain Sales Support for Mobile POS

With retail sales associates on the front line of customer engagement, mobile POS devices need to be reliable and fun to use. Here are four tips to help bridge the gap between the mobile POS system as envisioned by corporate management and how it works in the hands of a trained workforce. 

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WalmartLabs Acquires Customer Engagment Solution PunchTab

@WalmartLabs' purchase of Silicon Valley startup PunchTab marks its 15th acquisition in the last four years. Find out how the technology will enhance Sam’s Club's omnichannel customer relationship management tools.

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WalmartLabs Aquires Customer Engagment Solution PunchTab

@WalmartLabs' purchase of Silicon Valley startup PunchTab marks its15th acquisition in the last four years. Find out how the technology will enhance Sam’s Club's omnichannel customer relationship management tools.

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ACCC investigates Woolworths, Aldi approach to supermarket code

The competition watchdog is investigating concerns that Woolworths and Aldi "have not got off to a good start" under the new Grocery Code of Conduct.

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7-Eleven workers paid up to $70k for visa, inquiry told

Franchise owners of 7-Eleven stores charged workers up to $70,000 to help them secure a working visa, a Senate inquiry has heard.

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Renew Newcastle credited with helping over 200 art projects

After seven years of giving dilapidated inner-city buildings a new lease on life, Renew Newcastle has reached another milestone.

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The Art & Science of Analytics

Gain guidance on how to approach and implement data strategies to gain true business benefits through a roundtable discussion with a diverse mix of hospitality executives and data experts.

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Best Buy and Verizon Partner on Mobile Experience Stores

Best Buy is expanding its store-with-in-a-store agreement with Verizon with the launch of mobile experience shops offering customized solutions based on shoppers' unique needs.

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Nordstrom President Announces Aggressive Mobile Enhancement Strategy

Nordstrom is doubling down on its mobile investment, rolling out new features designed to provide an enriching, integrated digital shopping experience.

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JB Hi-Fi sorry for refusing man with Down syndrome entry to store

Retailer JB Hi-Fi apologises over an incident in which a young man with Down syndrome is refused entry to a Brisbane store.

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Consumer bounce 'clear vote of confidence' in Turnbull

A weekly reading of consumer confidence surges nearly 9 per cent in the week that Malcolm Turnbull took over from Tony Abbott as Australia's Prime Minister.

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Lowe's Listens to its Omnichannel Shoppers

Lowe's is evolving to meet the needs of omnichannel shoppers, especially those shopping for appliances. Find out how the strategy has contributed to a 4.5% increase in its 2015 second quarter sales.  

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Sports Authority Personalizes the E-Commerce Experience for Anonymous Shoppers

The Sports Authority's e-commerce platform is able to predict shoppers' next steps and provide relevant recommendations based on just a handful of clicks.

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Sport Authority Personalizes the E-Commerce Experience for Anonymous Shoppers

The Sports Authority's e-commerce platform is able to predict shoppers' next steps and provide relevant recommendations based on just a handful of clicks.

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How DKNY Utilizes Instagram Direct

Find out how DKNY is using Instagram Direct to provide fans personalized content on how runway designs were conceived.

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Access to Broadband is Enabling Smart Malls

Find out the distinct benefits to embracing a fiber network in malls and retail stores. 

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The 5 Must-Have Features for Retail Apps

Mobile apps need to provide tangible benefits for consumers to help encourage sales. Find out the five “must-have” features that every retailer should include in their mobile app to help increase sales conversions.

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Target Tests In-Store Digital Shopping Experiences

Target is working to meet consumer demand for digitally connected shopping experiences in physical shops with the launch of its new innovation initiative called LA25. Find out more about the tests Target will run in 25 of its Los Angeles stores. 

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Far west liquor accord to push against ban on late-night sales

A review into the ban on late-night bottle shop trading has prompted hopes in Broken Hill the law could be changed in regional areas.

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Retail Mobile Apps Should Improve, Not Kill, Brick and Mortar Experience

Rather than simply pitting the internet and mobile apps against their brick and mortar predecessors, some retailers are inviting shoppers and their mobile devices into the store for a UX that neither option can provide on their own.

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Kroger Promotes CIO to Lead Analytics Unit

Supermarket retailer The Kroger Co. has named its CIO an executive VP and put him in charge of its wholly owned analytics unit, 84.51 Degrees, created in April with the goal of  delivering increased customer engagement. 

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Wollongong menswear retailer Alex Filceski

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Huge Gladstone shopping centre gets green light

Gladstone Regional Council has approved plans for a giant new shopping centre.

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Twitter Contest Brings New Level of Excitement to Engage! 2015

Engage! 2015 lived up to its name with a fun and competitive social media contest that kept everyone engrossed throughout the conference. See who was the most influential Tweeter and the Mayor of Engage.

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Shop workers' union wins fight to keep regional allowance in Broken Hill

Retail workers at Broken Hill in far west New South Wales will continue to receive a special allowance after the shop workers' union won a federal court challenge brought by employers who want it removed.

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Darwin butcher Mick Hill holds frozen tripe

Mr Hill has been a butcher in Darwin for 35 years.

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The Ten New Retailers You Should be Watching

RIS News has compiled a look at the top ten retailers from Inc. 5000's 2015 ranking of the fastest-growing private companies in America. Find out the ten new retailers you should be watching.


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Product Content: A Prerequisite for Sales and Customer Satisfaction

In today’s tech-savvy culture, the touchpoints that shoppers have with brands and retailers range from websites and mobile apps to social media and coupons to in-store signage and advertisements. Across each of these touchpoints, one key element is essential: product content. Find out how retailers are revamping the product content process. 

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A barge delivering supplies at Maningrida

A barge delivering supplies at Maningrida, a remote community in the Northern Territory.

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Retail Mobile Apps Should Improve, Not Kill, Brick and Mortar UX

Rather than simply pitting the internet and mobile apps against their brick and mortar predecessors, some retailers are inviting shoppers and their mobile devices into the store for a UX that neither option can provide on their own.

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Lululemon Leverages Online Growth

With online growth surging, athletic apparel retailer Lululemon Athletica is starting to leverage its digital and omnichannel opportunities with an RFID rollout and website redesign.


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Forrester's 7 Rules for Profit and Growth

Forrester Research's VP and principal analyst Sucharita Mulpuru shares her seven new rules for retail profit and growth at Engage! 2015. See what advice this top analyst doled out.

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Macy’s and Best Buy Partner to Test Electronics

Macy’s is partnering with Best Buy to test licensed consumer electronics via a new store-within-a-store format. Find out what these shops will look like this November.

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Should You Put a Captain in Charge?

Partnering with a category captain can sharpen your merchandising strategies. Is it time to rethink the captain’s role in your organization? These four steps can help evaluate whether category captains can beef up your merchandising strategies.

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Walmart Implements Unified Approach to Supplier Data

Walmart is working with content service providers to ensure that all of the supplier data that flows into its systems are optimized to Walmart specifications.

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Home Depot's Online Sales See 25 Percent Boost

Home Depot's sales for its 2015 second quarter were $24.8 billion, up 4.3% from last year, thanks in part to online sales growth. Find out what moves the company has been making to meet this new demand.

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Best Buy CEO Hubert Joly Outlines Three Keys to Success

Best Buy is leading the charge in the electronics market and CEO Hubert Joly lays out the three key drivers to the brand's success.

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Four Ways EMV Will Liberate Retailers

It’s down to the wire on the deadline for retailers shifting to EMV. While wariness may be slowing EMV adoption down, transitioning to EMV opens the door to improving customer service and creating new revenue opportunities. Find out four ways the EMV transition will help liberate merchants to better manage their businesses.

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Decision on standardised trading hours in south-east Qld expected in November

The National Retailers Association says a decision on standardised trading hours across south-east Queensland should be made by the end of November.

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Extended Sunday trading bill on table, Colin Barnett says

Premier Colin Barnett says he may introduce legislation to extend Sunday trading hours in this term of Government, but concedes he will need the support of Labor for it to pass.

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Bendigo traders experience turnaround after protests mar profits

Bendigo traders say they have been buoyed by good business over the weekend after protests in the city last month scared customers away.

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Perth retailers able to open on Queen's Birthday holiday

Retailers in Perth are for the first time given permission to open on the Queen's Birthday public holiday, as extended Christmas and New Year trading hours are announced.

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Confessions of a recovering shopaholic

#TalkAboutIt meets Madeleine Klaic, a self-confessed shopaholic who says she is making a "conscious effort" to stop her compulsive spending habits after racking up thousands of dollars on credit cards.

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Are you a shopaholic?

Experts define shopping addiction as an uncontrollable need to overspend in order to compensate for negative feelings or boost self-esteem. It is estimated that around 6 per cent of Australian adults suffer from compulsive shopping disorder, a condition that can lead to serious consequences. #TalkAboutIt asks shoppers in Melbourne whether they see themselves as shopaholics.

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Shopping addiction can destroy relationships, psychotherapist says

Adam Szmerling, counsellor at Bayside Psychotherapy in Melbourne, says an increasingly number of clients are seeking help for shopping addiction which can often spiral out of control and wreak havoc on relationships.

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Tullys Coffee Adds iPad POS to Modernize Customer Experience

Tully’s Coffee adds iPad POS systems to digitize and streamline the in-store environment, while modernizing the customer experience.

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New RFID Software Platform Utilizes the Power of Real-Time

A new software framework enables solution providers to access real-time data for the billions of items incorporating RAIN RFID (Passive UHF) tags in retail, manufacturing and logistics.

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Should You Put a Captain in Charge?

Partnering with a category captain can sharpen your merchandising strategies. Is it time to rethink the captain’s role in your organization? These four steps can help evaluate whether category captains can beef up your merchandising strategies.

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Target Converts to EMV with a Month to Spare

With the deadline for EMV card adoption looming, Target began accepting EMV transactions last month. Find out the retailer's plans for its private label cards.

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Two WA retailers to open early on Sunday as part of trial

Two of WA's largest shopping centres will open their doors an hour earlier this Sunday as part of a three-month trial.

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Share market closes higher despite dollar hitting six-year low

The Australian share market finishes slightly higher after another day of wild swings and despite the dollar falling to its lowest level in more than six years.

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Ashley Wiese says WA processed quinoa will be on the shelves in 2016

West Australian grain grower Ashley Wiese says a grant from Coles supermarket will help fund the state's first quinoa processing facility on his Highbury farm.

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WA farmer to build state first quinoa processor

A new processing facility will see Western Australia-grown quinoa on supermerket shelves for the first time in 2016.

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#TalkAboutIt S5Ep10: #ShoppingAddictions

We often joke about being "shopaholics", but can compulsive shopping be just as damaging as other addictions and is online shopping helping to fuel bad spending habits? #TalkAboutIt meets a self-confessed shopaholic and also examines the tricks retailers are now using to get people to buy more.

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Bomaderry CCTV first step in cleaning up the town

Security cameras have been switched on again in Bomaderry after vandals destroyed one of the devices in May.

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Concerns over Australian economy as retail sales backward

There are more worrying signs for the Australian economy, with official data showing retail sales went backwards in July.

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Gigwalk and IRI Join Forces to Benefit CPG Brands

IRI is partnering with workforce management platform Gigwalk, to form a data alliance that combines syndicated and crowdsourced data to give joint customers a real-time view into retail execution.

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Curbside's Pickup Pod Supercharges Mobile Shopping with One-Stop Pick Up

Curbside has unveiled its first every pickup pod, allowing shoppers to take delivery of purchases made from multiple retailers in one location.

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Gigwalk and IRI Join Forces to Benifit CPG Brands

IRI is partnering with workforce management platform Gigwalk, to form a data alliance that combines syndicated and crowdsourced data to give joint customers a real-time view into retail execution.

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Under Armour Utilizes PLM Software to Focus on Product Innovation

New product lifecycle management software will allow Under Armour to continue to focus on product innovation.




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10 Most Valuable Retail Brands

While difficult to quantify, a retailer's brand image is one of its most valuable assets. And building brand recognition and loyalty is the key to continued success. See where Walmart, The Home Depot, Target and others ranked in this annual look at the world's most valuable brands.

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Three Ways to Maximize Mobile Attachment

Nomophobia, short for no-mobile-phone-phobia, is a new term for people who are literally addicted to their smartphones. Here are three ways retailers of all sizes should capitalize on nomophobia as a way to increase sales and grow customer loyalty. 

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Extended interview with Myer CEO Richard Umbers

It was out with the old and in with the new as Richard Umbers the man charged with turning round Myer unveiled his strategy.

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Cutting Sunday penalty rates will create thousands of jobs: lobby group

Scrapping Sunday penalty rates in favour of a flat weekend rate could create up to 40,000 jobs nationally and up to 2,800 in South Australia alone, research commissioned by Restaurant and Catering Australia finds.

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Under Armour Grows International Sales by Astounding 93%

Under Armour's revenue skyrockets at home and abroad as the brand continues to invest in supply chain improvements.

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Straight Talk: Customers and Technology

At Engage! 2015 Candace Corlett, the president of WSL Strategic Retail, will host a highly interactive consumer panel that will explore how shoppers use technology in the course of their shopping journey.

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New Report Examines IBM's $10 Billion IoT Investment

Don't miss this new IoT Strategies Service Report by Strategy Analytics, which provides a detailed overview of IBM"s direction and positioning in the IoT space, including details on IBM's newly formed IoT Business Unit, part of its Analytics group.

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Omnichannel Opportunities in Traditional Retail Distribution Networks

In order to succeed, traditional retailers must successfully align traditional business processes with a single view of their inventory across stores, warehouses, and distribution centers. Here's what companies need to consider in order to power through their own omnichannel transformations and to realize increased profits and heightened customer engagement.

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