Should Retailers Follow REI's Black Friday Lead and #OptOutside Instead?

REI makes the bold move to close its doors Black Friday, Macy's opens on Thanksgiving, and Walmart tries out a mobile solution to holiday lines. Find out more about retailers' plans for the 2015 Thanksgiving and Black Friday holiday.

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Woolworths' Aldi imitation won't stop earnings freefall

As Woolworths forecasts a 35 per cent fall in half-year profit, its disastrous Masters hardware chain is only part of the problem.

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Chico's Names Former Walmart Exec CEO

Chico's search for its next CEO has ending, tagging a retail veteran with over 25 years of executive experience. See who snagged the corner office.

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Walgreens Boots Alliance Snatches Up Rite Aid for $17.2B

Drugstore Chain Walgreens Boots Alliance, Inc. will acquire competitor chain Rite Aid Corporation for a total enterprise value of approximately $17.2 billion. Find out what the merger means for the future of Rite Aid.

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3 Triggered Emails That Move Retargeting Beyond Cart Abandonment

The following triggers added to your toolset, in addition with consistent cart abandonment emails, will improve your e-commerce conversion rates.

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Hint of US rate rise sparks share market losses

The US Federal Reserve hinting it could raise interest rates in December sparks a sea of red on the share market.

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Federal Reserve keeps rates on hold, markets finish up

The US central bank keeps official interest rates on hold but raises the prospect that it could raise rates in December.

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Federal Reserve keeps rates on hold, markets finish up

The US central bank keeps official interest rates on hold but raises the prospect that it could raise rates in December.

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IBM Plans to Acquire The Weather Company, Build Foundation for Watson IoT Unit

IBM is set to acquire The Weather Company's B2B, mobile and cloud-based web properties. The combination of technology and expertise from the two companies will serve as the basis for the new Watson IoT unit

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Share market finishes flat despite bump from weak inflation figures

Weaker-than-expected inflation figures mid-morning nudged the share market a little higher, but it finished the day flat.

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Goyder Square redevelopment consultation angers Palmerston retailers

Palmerston retailers impacted by construction say they were not adequately consulted by the local Council about its Goyder Square redevelopment, as Darwin's satellite city prepares for a by-election on Saturday.

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Hairdresser Quetta Alexander at her salon

Quetta Alexander has cut back hours at her hair salon following Goyder Square redevelopment in Darwin satellite city Palmerston.

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Hairdresser Quetta Alexander at her salon

Quetta Alexander has cut back hours at her hair salon following Goyder Square redevelopment in Darwin satellite city Palmerston.

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Hairdresser Quetta Alexander at her Palmerston salon

Hairdresser Quetta Alexander at her salon in Darwin satellite city Palmerston.

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Palmerston cafe owner Rob Hartwig

Cafe owner Rob Hartwig outside construction works at Goyder Square in Darwin satellite city Palmerston.

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Global markets drop ahead of US interest rate decision

Global markets drop as investors are waiting to see if the Federal Reserve will lift official US interest rates when its two-day meeting concludes.

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The Honest Company's Simple Preface Powers it from Start-Up to $1.7 Billion Valuation

Honest Company founders Jessica Alba and Brian Lee discuss their company's meteoric rise from start-up to billion dollar valuation.

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The Honest Company's Simple Preface Powers it from Start-Up to $1.7 Valuation

Honest Company founders Jessica Alba and Brian Lee discuss their company's meteoric rise from start-up to billion dollar valuation.

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How BuySeasons is Making Halloween Shopping Personal

The long-time e-commerce pure play has revamped its website to personalize the shopping experience and provide relevant recommendations on its 11,000-plus SKUs.

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Protesters rally against extended Boxing Day trading

A group of singing santas, retail workers and religious leaders protest outside the NSW Parliament against proposed laws to extend Boxing Day trading across the state.

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Investors quiet ahead of US Fed Reserve meeting

It was another lacklustre day of trade on the share market as investors await a key meeting of the US Federal Reserve later this week.

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Coles employee wins right to appeal over workplace deal

A Coles supermarket worker has won the first round of a David and Goliath battle which exposes a major union to claims it sold out its own workers.

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Under Armour Looking to Hire 350 as E-Commerce Grows

Under Armour, Inc. is investing in talent and people, with approximately 350 jobs on its website, as the company continues an e-commerce push. Net revenues for its third quarter 2015 increased 28% to $1.2 billion, while its global direct-to-consumer net revenues increased 28%.

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Boulia cattle grazier Jack Neilson

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Retail trading changes rejected by WA Nats

The WA Government's plans to allow retail shops to open earlier are in doubt, with the Nationals refusing to support the proposal.

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Share market limps to flat close despite promising start

The share market closes flat despite a strong start, as investors shrug off an interest rate cut in China that sparked a rally on global share markets.

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Retailers call on RBA to cut interest rates ahead of Christmas

Retailers warn mortgage interest rate rises by the big banks will "take money out of the economy" and hurt spending at the shops in the run-up to Christmas.

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Five Ways Walmart is Investing in Technology

At its 22nd Annual Meeting for the Investment Community, Walmart revealed five ways it is investing in new technologies, including e-commerce and digital capabilities.

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Grid Dynamics and Fujitsu Deliver Oracle Commerce Platform on Fujitsu M10 Servers as a Fully-Managed Cloud Service

Grid Dynamics and Fujitsu Technology and Business of America, Inc. announce a fully-managed cloud service based on Oracle Commerce Platform with Fujitsu M10 servers running Oracle Solaris. The comprehensive, joint solution delivers push-button provisioning, development, testing, deployment and continuous delivery.

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Do You Need CRM to Deliver Superior Customer Service?

Businesses today are grappling with figuring out how their brick and mortar stores fit into their digital strategies. Wondering if your company needs a CRM to centralize customer information? Find out more about CRM and if it's right for your company. 

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Union pushes for Easter Sunday to become SA public holiday

Easter Sunday could become a public holiday under a proposal from the head of the South Australian Shop Assistants' Union.

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Fair Work Ombudsman expects further court action against 7-Eleven

The Fair Work Ombudsman says she expects to take more court action against 7-Eleven franchise owners over worker exploitation, but has also urged the company to take responsibility itself.

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Retail Security: Why PCI and EMV isn’t enough

The steady drip of retail security breaches proves that PCI compliance is not enough to keep retailers and consumers safe. Find out what retailers need to do for true data security. 

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Myer accused of underpaying cleaners through 'sham contracting'

Cleaners working for retail giant Myer say they are being underpaid and denied entitlements through an illegal practice known as sham contracting.

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Millennials Seeks Fun Loyalty Programs

A COLLOQUY-sponsored nationwide survey found 34% of millennials said the word that best describes their participation in a customer reward program is “fun.” Find out what else this consumer segment is seeking in retail rewards programs.

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'Doom and gloom' predicted for local supermarket supplier Metcash

The rise of German supermarket giant Aldi has the alarm bells ringing for the future of many of local stores and their major supplier Metcash.

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Cognia SecureSM Launches

Cognia announces Cognia Secure-Agent and Cognia Secure-IVR.  The products offer a unique, scalable and secure alternative to traditional pause-and-resume call center applications, resulting in significantly reduced PCI-compliance burdens, improved risk mitigation strategies and a better customer experience.  

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Panasonic's View of the Future

With 16,000 patents coming out of its innovation lab in 2015 alone, Panasonic believes it is setting the pace for change.

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Engage! 2015: New Rules for Profit and Growth

Retail executives explore how to best profit from the ongoing digital disruption at Engage! 2015.

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Location-Based Analytics Yield Customer and Inventory Insights

A new Research Article from the Platt Retail Institute explains how changes in shopping behavior are driving retailers to adopt integrated information platforms to become data-driven organizations.

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David Jones 'disappointed' by reaction to Adam Goodes appointment

David Jones defends its decision to enlist former Sydney Swans player Adam Goodes as a brand ambassador after its Facebook page was flooded with hate-filled comments.

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Newcastle Council revives push for Show Day public holiday

Newcastle Council is encouraging residents and businesses to have their say on whether a public holiday should be declared for the Newcastle Regional Show.

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Lionel Speeds Omnichannel Growth

Model train company Lionel LLC launched multiple e-commerce sites in just four months. Find out how the company accomplished this speedy launch, placing in track for omnichannel growth. 

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Speeding Up Fast Casual

In an exclusive interview, Panera Bread's CIO and VP John Meister talks to HT about his role in Panera 2.0 and the technology infrastructure helping to power a frictionless experience for fast casual customers.

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Rooms To Go Opens 1.3 Million Square Foot DC

The massive distribution center is part of Rooms To Go's new shopping and distribution complex that spans 120 acres, and will be servicing much of the Southeast.

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Whole Foods Modernizes Retail Management

Grocer Whole Foods Market and cloud company Infor are teaming up to revolutionize the retail industry with a new retail management solution. Find out how Whole Foods is opening up its operations as a learning lab for Infor engineers and designers to help innovate the retail industry. 

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Ready or Not, Here Comes Retail IoT

Smart signs can adapt offerings to suit the customer’s mood, location analytics tools can help retailers target customers for preferential treatment, remote body scanners will even measure customers for suits from their own homes. And all the collected feedback from smart Things will enable retailers to enhance customer service.

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Retail workers' union to fight Boxing Day trade in Newcastle

The union representing the Hunter's retail workers says it will oppose state government plans to allow regional centres to trade on Boxing Day.

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Weak Wal-Mart outlook drags Wall Street down

Stocks in the United States extend their losses overnight from the previous trading session, with a heavy sell-off in the retail sector weighing on the broader market.

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Maitland's Levee Project opens and focus shifts to second stage

After years of controversy and several delays, the first stage of Maitland's Levee Project will be officially opened today.

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RetailNext Acquisition Transforms Targeted Mobile Marketing

Analytics company RetailNext Inc. has acquired Pikato, a Chicago-based company whose cloud-based software transforms retail mobile marketing channels into personal interactions between retailers and shoppers.

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Burberry Appoints New CIO

Burberry's new CIO hails from Walmart Asia. Find out how her experience will boost the apperal retailer. 

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Boxing Day trading to roll out statewide under NSW Government plan

Boxing Day trading may be rolled out across the state as the New South Wales Government pushes to pass legislation.

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Fremantle plastic bag ban binned again in WA Parliament

The City of Fremantle's bid to ban single-use plastic shopping bags is again thwarted by Western Australia's Parliament, with the Legislative Council passing a disallowance motion for a second time.

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Costco Earmarks CapEx for IT Enhancements, E-Com Business Grows 20%

Costco is updating its legacy-based tech stack as it plans to double its size over the next decade.

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Costco Earmarks CapEx for IT Enhancements; E-Com Business Grows 20%

Costco is updating its legacy-based tech stack as it plans to double its size over the next decade.

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Innovation at NIKE Goes Beyond Product

NIKE Inc.'s innovation doesn't stop at high-tech products. From successful social media promotions to a robust e-commerce business, find out how NIKE is seizing the digital day.

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Cattle price correction justified

The Eastern Young Cattle Indicator has fallen again after reaching 595 cents a kilogram on September 30.

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Coles workers shouldn't be able to challenge union deal, lawyers argue

Coles should not give a worker the right to appeal against the deal that potentially leaves tens of thousands of employees financially worse off, lawyers for the supermarket giant have argued.

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Shoppers deserve earlier retail opening hours, WA Premier says

Plans to change WA trading hours to allow more shops to open earlier is for primarily benefit of the customer, Premier Colin Barnett says.

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Business confidence edges up, conditions flat: NAB

Confidence in Australian business enjoys a boost after the Federal Government's leadership change, but conditions remain flat, according the NAB's monthly business survey.

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Myer in Melbourne

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Support for blind singer amid attempts to shut down charity show

An angry shopper in the Hunter Valley has tried to silence a visually impaired man raising money for charity over the weekend, prompting an outpouring of support on social media.

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Brookstone Launches Digital Displays

Lifestyle product retailer Brookstone is introducing dynamic digital retail displays at one of its mall locations. Find out what this interactive store experience will look like.

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Social Media Checkup

With the winter holidays looming, now is a good time for retailers to perform audits of their marketing and customer engagement efforts on social media. Learn the three steps to social audits.

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Starbucks Names New CTO

Starbucks Corporation has appointed a new chief technology officer.  Find out more about the woman who was Adobe’s formor senior vice president and chief information officer and what she will do in her new role at Starbucks. 

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From Physical to Digital

The automation of decisions is regarded by many as ‘the second machine age.' Decision-making in digital retail, as many retailers have already recognized, is considerably more complex. Only those that embrace a new approach to making business decisions will keep pace with the revolution unfolding.


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John Lewis boss hails 'shops and clicks' retail future

Britain's John Lewis boss Andy Street said the department store that DJs and Myer dream about just may put a toe in the Australian market.

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Union targets Page in penalty rates debate

The union representing retail workers is rejecting the notion that a cut in penalty rates would create more employment on the north coast.

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The Art of Engagement

The age of the Internet of Things presents opportunities and challenges across industries. Companies are embedding digital sensors in their products, while retailers are experimenting with digital transformation.

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NRF Calls for Crackdown on Organized Retail Crime

The National Retail Federation’s 11th annual Organized Retail Crime (ORC) Survey found 97% of retail executives believe their company has encountered ORC in the last 12 months, up from 88% last year. Find out how retailers are getting more aggressive in their efforts to fight the $30 billion ORC problem.

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Worker takes on Coles over employment agreement

A Coles employee takes legal action to stop an employment agreement between the supermarket giant and the union, claiming it leaves tens of thousands of supermarket employees out of pocket.

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The World's 10 Wealthiest Retailers

High ranking retailers are among some of the world's richest individuals. See where executives from Walmart, Amazon, Victoria's Secret and others ranked in Forbes' annual look at the globe's wealthiest.

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Filene’s Basement Makes E-commerce Comeback

Filene’s Basement is back, making an e-commerce comeback. Find out what the discount retailer is doing to personalize its online shopping experience.

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SHOES.com Brings Two-Hour Delivery to Canada

SHOES.COM brings two-hour delivery to Canda's E-commerce sector. Find out more about the speedy delivery option in Vancouver and Toronto and expansion plans for end of 2015.

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Samsung's Latest Tablet Designed with Retail in Mind

Samsung's Galaxy Tab S2 enables an engaging shopping experience with a host of features and applications designed with customer service in mind.

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Four Tips to Drive Offline Sales

Advertisements and valuable content can bring your audience to your website, but what is driving them to your store? Keep up with your audience and build on-site relationships with these four tips.

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Services sector sees longest stretch of growth since GFC

Australia's services sector expands for a fourth straight month in September, marking the longest period of continuous growth since the global financial crisis.

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Whole Foods CIO Makes Fortune’s 40 Under 40 List

Whole Foods Market executive vice president and CIO has been recognized by Fortune magazine as one of the 40 most influential young people in business. Find out more about Fortune’s "2015 40 Under 40" list, which ranks the most influential young people in business. 

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David Jones computer system hacked, customer details stolen

Australian fashion retailer David Jones says its computer system has been hacked and the private details of some of its customers have been stolen by criminals.

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Melbourne CBD bustling on first grand final eve public holiday

People flock to the Melbourne CBD on the first grand final public holiday, despite dire predictions from business groups that the city would be a 'ghost town'.

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A closed notice on the window of clothes store Scanlan Theodore in the Melbourne CBD on grand final public holiday, October 2, 2015.

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Retail sales rebound, larger stores win out

Retail sales bounce back from a mid-winter fall with a solid 0.4 per cent rise in August, although large stores appear to be the main winners.

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Reducing penalty rates makes economic but not political sense (at least for now)

The cause of reducing penalty rates is noble, but the new Prime Minister will already have his hands full on industrial relations without taking on the unions on such an in-your-face matter as directly reducing wages.

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