Monday, December 29, 2014

Local share market rises in thin trade

The silly season is clearly not yet over for the local share market, with traders pushing it 1.4 per cent higher in thin holiday trade.






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Retailers say post-Christmas sales beating expectations

The Australian Retailers Association says businesses are reporting that Boxing Day sales have exceeded their expectations, while pre-Christmas trading got a late boost.






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Hunter's mining downturn affecting business

A Newcastle insolvency practitioner says he is getting a lot of enquires from businesses needing to restructure their finances, as a result of the Hunter's mining downturn.






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Friday, December 26, 2014

Australians to spend more than $2 billion at Boxing Day sales

Australians are expected to spend about $2.1 billion in today's Boxing Day sales, with some keen shoppers camping out overnight to secure themselves a bargain.






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Thursday, December 25, 2014

Christmas retail sales record surpassed, retail group says

Australians spent in record numbers in the lead-up to Christmas, the peak retail body says, with those aged over 14 spending an average of $2,500 each in the six weeks leading up to today.






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Kohl's Makes Customer Moments Matter

Kohl's overhauled its merchandising, inventory, and pricing operations to better serve customers across channels, and simplify its business user experience. Find out how digitization has impacted traditional retailers.



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Innovation in the Fast Lane

Come learn from retail's most innovative and forward thinking as they share their organization's growth initiatives in a quick-hitting format.



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Connected Shoppers, Connected Technology

Converging formerly disparate systems remains a top priority for retailers as the transition to omnichannel retailing continues. An integrated tech stack is the foundation upon which the anytime, anywhere shopping experience is built.



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Wednesday, December 24, 2014

Christmas retail: Christmas Cheer or Spending fear?

Smaller retailers predict an extra 2 billion dollars will be spent this holiday season compared to last, but as Elysee Morgan reports, it won't be easy getting there.



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Is retail set for Christmas cheer or spending fear?

There were optimistic predictions of a jump in sales this Christmas, but retailers have not seen it so far.






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Walmart Reinvents the Brick-and-Mortar Experience

Walmart has built an organization focused on customer-centricity, with a foundation of everyday low prices. Discover how the shift in shopper behavior represents an opportunity for retailers to reposition physical stores at the center of the customer experience.



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Lululemon Sets Focus on Guest Experience, Replenishment

Lululemon is investing in growth and innovation, focusing on the customer experience and its ever-improving online experience.



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Focus on The One at The Big Show

The sheer size of NRF's annual expo can be overwhelming – channeling your efforts on the one thing you want to get out of the event can help you focus.



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Tuesday, December 23, 2014

Christmas boom for WA's outback travelling butcher

WA's only mobile butcher completes his last outback trip for the year, making record Christmas sales on the marathon journey.






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Monday, December 22, 2014

Santa rally continues on Australian share market

Christmas cheer has continued on the Australian share market, with the major indices gaining over 1 per cent.






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Daily deals collapse leads slowdown in online sales growth

A private survey of online spending shows sales fell last month, and grew less than 4 per cent over the year.






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Buyer sought for menswear chain operating in Riverina

Administrators of a menswear store, operating in Griffith, Wagga Wagga and Albury, are trying to sell the business.






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Sunday, December 21, 2014

SA Christmas shoppers expected to spend $200m this weekend

The National Retailers Association expects South Australians will spend $200 million across this weekend in preparation for Christmas.






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Saturday, December 20, 2014

Retailers pin hopes on last minute Christmas shopping rush

Tasmanian retailers are hoping to see thousands of last minute shoppers in the lead up to Christmas.






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Friday, December 19, 2014

Demand grows for Darwin charity supermarket

Miniature supermarket for Darwin’s vulnerable experiencing record demand in lead up to Christmas.






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Casuarina Baptist Church's minister Paul Avery





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A shopper at Foodbank's Food For Life in Darwin





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Food For Life store manager Matt Moria





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Barr calls for ACCC to investigate Canberra petrol prices

New powers granted to the ACCC could be used to conduct an investigation into Canberra's high petrol prices.






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LivingSocial latest group buying site stung by consumer watchdog

An online group buying site has accepted a court enforceable undertaking after the consumer watchdog raised concerns about its contracts and its website advertising.






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Tips to Tackling the Big Show

RIS has seen its share of The Big Show over the years, so we wanted to share a few tips for vendors and attendees to help tackle the madness of the Big Show. Here's a hint...plan and prep!



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Break Through the Crowds: Where to Find RIS at the Big Show

While RIS is buzzing around the show floor checking out demos and meeting with technology companies and retailers alike, here's where you can find our very own Joe Skorupa sharing insights industry trends.



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Tomorrow's Retail Leaders Battle for the Top Prize

Executives from HSN, Burlington Stores, Brooks Brothers and Ross Stores will judge the annual student challenge in a session open to all Big Show attendees. Come see tomorrow's execs present their product pitches.



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Retail's Va-Va-Voom

Brick-and-mortar locations are revamped as the foundation for the next-gen store.



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Brown Shoe Grows Omnichannel with Famous Footwear Investment

The retailer has agreed to sell Shoes.com to SHOEme, focusing its omnichannel investment on its Famous Footwear brand and wholesale e-commerce sites.



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Thursday, December 18, 2014

Students' shipping container opportunity shop

Entrepreneurial teenagers are selling second-hand clothes from a shipping container in their remote north-east Arnhem community.






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Gupuwiyak Girri opportunity shop in the Northern Territory





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Woolworths denies bullying suppliers

The Woolworths supermarket has defended itself against accusations it bullied supermarket suppliers into paying for a discount campaign.






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Who Goes to the Big Show?

NRF's annual expo draws attendees from across the industry and all levels of the enterprise. See who you can expect to find on the show floor.



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Wednesday, December 17, 2014

Giving Online Shopping the Personal Touch

While the exact brick-and-mortar experience cannot be recreated online, with the right combination of data on a customer level, online retailers can foster personal relationships to bring customers back over and over again.



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PetSmart Agrees to $8.7B Buyout

PetSmart came to an agreement on Sunday to be purchased by a private equity consortium led by BC Partners Ltd. for $8.7 billion, one of the biggest buyouts of the year.



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Top 10 Happiest Retailers

The value of happy employees has never been greater. As retail moves toward the customer-centric model, retailers are leaning on their associates to deliver an upbeat, personalized experience which can only be accomplished by a satisfied workforce. Nordstrom, TJ Maxx and Costco have some of the happiest employees; see where they and others rank.



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The Inspired Future of Retail

Due to the breakneck pace of the industry, retailers must keep their eyes focused on the horizon and accurately predict the next big thing before it arrives. At RetailTechCon 2015, renowned retail futurist Douglas Stephens will explore what tomorrow holds for retail and help those in attendance prepare.



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Tuesday, December 16, 2014

Understanding the Security Behind Chip Transactions

The main driver of the U.S. migration to chip payments is fraud reduction, and many stakeholders have requested information on how this security process works. Get a better understanding of the security behind chip transactions.



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Target Deemed Liable for Data Breach

Target was handed a lump of coal for holiday 2013, suffering a massive data breach during the peak shopping season. However, this year, the hits keep coming – a Minnesota court ruled Target can be sued for failing to prevent the data breach.



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6 Mileposts on the Way to Cross-Channel Security

Retailers are under attack from sophisticated cyber criminals. By following these six tips they can chart a course to increased data security.



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Monday, December 15, 2014

Coles to pay $10m fine after admitting unconscionable conduct

The supermarket giant admits to "crossing the line" in dealing with suppliers and agrees a $10 million fine with the ACCC.






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ACCC Coles reach settlement on supplier conduct

The competition regulator and Coles appear to have reached a settlement over alleged supplier mistreatment.






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Sunday, December 14, 2014

Christmas retail spending on track to hit $45b

Australians are expected to spend about $45 billion on Christmas gifts this year, despite mixed economic signals.






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Saturday, December 13, 2014

Top Data Breaches of 2014

Over the past year, data security has risen to the top of every retailers To Do list. The stakes are high and in reality, it's become a matter of when and how bad, not if. But will retailers regain the trust of the consumer?



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The Macy's Advantage: Secrets to Same-Day Delivery, Omnichannel

Macy's shares the secret to how its retail network provides a competitive advantage in not only omnichannel fulfillment, but also the growing same-day delivery arena.



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What Omnichannel? It's Just Retail

Retailers uncover the best practices needed to transform their organizations.



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Retail Leaders Recognized for Top Performance

At the NRF's annual retail leaders awards ceremony executives from The Home Depot, Chico's, Warby Parker and others will be acknowledged for superior performance.



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Friday, December 12, 2014

Growth in online shopping takes 'toll' on regional WA traders

The Kalgoorlie-Boulder Chamber of Commerce and Industry (CCI) says online shopping is like a "cancer" for mainstream retailers in regional areas.






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Slippery pavers may be ripped up amid safety concerns

Granite paving stones laid at the west end of Hindley Street in Adelaide's CBD may be ripped up after the slippery surface was found to be a traffic hazard.






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Walgreens' Loyalty Strategy Drives Behavioral Change

The retailer's rewards-based loyalty program is building brand allegiance by inspiring members to make healthy life choices.



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Stay Connected Before, During and After the Event

The NRF's mobile app is the one-stop for everything Big Show, including session descriptions, personalized schedules and big money contests.



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Wednesday, December 10, 2014

ACT retail figures predicted to slow further

A new report delivers disturbing economic news for ACT businesses relying on good sales figures ahead of Christmas.






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Bebe Stores Reveals November Data Breach

Bebe Stores confirmed a data breach hit its payments system between Nov. 8-26. The retailer has not announced how many are affected, but says purchases made via its website, mobile site/app, or in international stores have not been affected.



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Tuesday, December 9, 2014

Cyber Monday Booms, Hits $2B Sales

While Black Friday loses its luster, Cyber Monday boomed in 2014 hitting $2 billion in sales and making it the biggest online shopping day...ever. Mobile sales rose 27% over last year and accounted for more than half of online traffic on Thanksgiving.



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Amazon Piloting Fulfillment via Taxi

Always on the lookout for ways to speed orders to shoppers quicker and cheaper, the online giant is testing delivery by taxi in San Francisco and Los Angeles.



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5 Ways In-Store Data Can Improve the Holiday Shopping Experience

Take advantage of real-time data. Find out how retailers can use information about store traffic, shopper behavior patterns, register activity and more to boost performance during the holiday season.



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3 Social Media Pitfalls to Avoid at all Costs

Retailers need to know the do's and don'ts of social media if they are going to gain business benefits from the medium. Discover three hazards that often trip up retailers as they attempt to build their social following.



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Organically Grown Footprint

100% Pure leverages customer data for campaigns and store growth



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Lowe's Robotic Store Experience

Lowe's Innovation Labs introduces autonomous retail service robots.



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Big Lots Grand Slam Opening

For its grand opening in NJ, Big Lots kicked off the event with an appearance from New York Yankee legend Mariano Rivera.



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Macy's Lights Up the Holidays

Macy's will ring in the holidays at its Chicago store with the 107th tree lighting ceremony, featuring more than 6,000 lights and a light show.



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ShopStyle's Fave App

ShopStyle debuted its personalized shopping app, Fave, connecting users to the brands, products and stores they love.



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Is Anyone Completely Omnichannel Ready?

A closer look at the fundamental building blocks of omnichannel retail, find out how to complete the puzzle



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Building an Emotional Connection

Perry Ellis caters to its most profitable customers with a rewards-based loyalty program.



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Reshaping Retail Through Engagement

Retailers push the innovation envelope to deliver the personalized experiences that customers expect



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Organically Growth Footprint

100% Pure leverages customer data for campaigns and store growth



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Saturday, December 6, 2014

Top 10 Must-Attend Sessions at the 2015 Big Show

The Big Apple sure is blistery and windy in January, but don't let that stop you - this year's Big Show is not one to be missed. Here's RIS News' run down of the must-attend sessions at the 2015 Big Show.



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How Gamestop is Bridging the Digital Divide

Through the use of innovative customer-facing technology the retailer is blurring the line between online and in-store and building meaningful relationships with its loyal customers.



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How Sports Is Changing the Retail Game

In sports, all players need to come together and promote the team - so do retailers. Building loyalty is difficult in today's environment, but it's not impossible. Find out how retailers can take a few queues from the NFL, NBA and more.



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VIDEO: Retail Changes the World at SuperSaturday 2015

Join retail's top analysts and C-level executives at SuperSaturday, Jan. 10, 2015, for the best retail content in one day, just before the 2015 NRF Big Show kicks off. All benefits will help vulnerable children through RetailROI.



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Friday, December 5, 2014

ACCC investigates pharmacy chain Chemist Warehouse

The Australian Competition and Consumer Commission is investigating pharmacy chain Chemist Warehouse over its advertising practices.






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The Romeo's Retail Group's Alan Jones talks about why its Foodland stores have banned caged eggs.

National marketing manager for Romeo's Retail Group, Alan Jones, talks about why its Foodland stores have banned caged eggs.



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A South Australian supermarket chain is only offering free range eggs for sale

A South Australian supermarket chain has made the decision to only stock free range eggs.






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Shepparton Chamber of Commerce backs Christmas spend message

The head of the Shepparton Chamber of Commerce, Paul Lelliott, has welcomed federal Treasurer Joe Hockey's call to Australians to spend up big at Christmas.






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Woolworths' fresh produce category manager Donald Keith says selling imperfect fruit and vegetables will reduce food waste.

Vegetable growers Steve Moffatt and Matthew Cocciolone, and fruit grower Jim Kalafatis are happy Woolworths will now take imperfect produce. Woolworth's fresh produce category manager Donald Keith says 'The Odd Bunch' range will help reduce food waste. Read more.



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Lower production, changing fashions drive down sales of woollen clothing

Lower production and changing fashions trends are driving down sales of woollen garments across the globe, according to a wool industry analyst.






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Pitch for less than perfect produce

The Woolworths supermarket chain has started selling imperfect, and oddly shaped or sized, fruit and vegetables at discount prices.






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7 Overflowing Educational Tracks to Choose From

The mountain of educational sessions offered during the four days of NRF have been divided into seven tracks to make it easier for attendees to pinpoint the most valuable content for them.



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Thursday, December 4, 2014

Retail sales defy expectations with solid rise

Retail sales have defied weak economic figures, posting a solid 0.4 per cent rise in October.






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Market says banning caged eggs is an ethical decision

The debate over free-range, barn-raised or caged hens, and appropriate stocking densities for each, has raged within the egg industry for years and now it's being played out in the market place.






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eBay Brings Personalized Shopping to the Physical World

The online retailer has partnered with Simon to pilot their Connected Mall concept to Palo Alto. The solution provides shoppers with personalized offers and deals as well as point-to-point navigation throughout the mall.



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Wednesday, December 3, 2014

Online shopping in Australia continues to grow but at slower rate

The latest snapshot on online retail shows the smaller states and territories are punching well above their weight when it comes to internet shopping.






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Perth petrol prices dropping quicker than in regional areas

Fuel companies are asked to explain why Perth's petrol prices are dropping quicker than those in regional areas.






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Fears drought to impact on Christmas trading in Qld's southern inland

A local business group in southern Queensland says the region is facing a tough Christmas trading period mainly because of the drought.






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Double Digit Drop in Holiday Shopping Numbers Predicted

Early reports predict a slow kickoff to the holiday shopping season could bring an estimated 11% drop in sales year over year. Despite gains in online traffic and sales, overall sales were soft this Thanksgiving as the average shopper spent 6.4% less over the long weekend. Shoppers avoided brick-and-mortar in increasing numbers and retailers are in need of a holiday miracle if they are going to fill their stockings before the New Year.



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Retailers Convert Traffic into Sales

Advances in store location-based technologies are empowering retailers with insights about consumer behavior in stores. Uncover how retailers are learning more about consumer behavior in-store and using that information to improve operating performance.



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Top 10 Website Outages of the Early Holiday Shopping Season

A nonfunctioning website is equivalent to a lock on the front door — customers are turned away and may never return. Office Depot, Victoria's Secret, Cabellas and others all experienced significant website outages during the holiday shopping rush.



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Tuesday, December 2, 2014

Charming Charlie Ready to Storm into 2015

To celebrate its 10th anniversary, Charming Charlie is opening its first flagship store in New York City, as well as 55 new locations, global expansion, and a revamped executive team to drive continuous growth.



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Discount Tire Embarks on Store Transformation Journey

Multi-directional content delivery empowers associates with vital shopper information and facilitates the 'customer for life' brand experience.



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Best Buy's Black Friday Debacle

Time is of the essence, but Best Buy's website missed that memo. On Black Friday the Best Buy website crashed for 90 minutes and had continued issues through Saturday, depriving the retailer of a key sales channel during the critical holiday weekend.



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Friday, November 28, 2014

Rare book store forced to dump $10,000 worth of stock

A rare book store in the Brisbane CBD is being forced to throw out thousands of books damaged by water in Thursday's storm.






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Land clearing to begin on site of proposed Parkhurst Town Centre

The developer of a new shopping centre on Rockhampton's northside says its will start clearing the site next week.






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Thursday, November 27, 2014

A Retailers' Wish List for Gaining Omnichannel Customer Profitability

With the right technology and strategies in place, retailers can receive gifts of their own this season, including greater customer insights, increased customer loyalty and profitability. Discover the three key considerations to win loyal customers this holiday.



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Wednesday, November 26, 2014

Sales growth and rise of Aldi has Woolworths bosses under pressure

Slowing sales growth and the rise of competitor Aldi will have shareholders posing tough questions at Woolworths' annual general meeting in Brisbane on Thursday.






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WA's first 24-hour department store opens

WA's first 24-hour department store, a Kmart, opens on the outskirts of Bunbury as restrictive trading hours prevent similar stores opening in Perth.






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Zappos Opens Its First Physical Location

For the next month holiday shoppers in Las Vegas can enjoy 24/7 in-store shopping as the pure-play retailer dips its toes into brick-and-mortar retailing.



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Top Holiday Shopping Do's and Don'ts for 2014

The holiday season is officially upon us and while shoppers are making their lists and checking them twice, so are we. Here are the top Holiday Shopping Do's and Don'ts to keep in mind this holiday season.



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Record Breaking Holiday Predictions

There is never any shortage of holiday shopping forecasts, both good and bad, and this year is no exception. IBM predicts a huge year for both online and mobile sales.



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Zappos Opens it First Physical Location

For the next month holiday shoppers in Las Vegas can enjoy 24/7 in-store shopping as the pure-play retailer dips its toes into brick-and-mortar retailing.



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6 Ways to Win the Shipping Wars This Holiday Season

How retailers can make sure customer expectations are not only met, but exceeded and holiday shipping goes off without a hitch.



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Tuesday, November 25, 2014

Retailers predict $43 billion to be spent before Christmas

A shopping frenzy is predicted in the pre-Christmas trading period, with Australians expected to part with more money than last year - a whopping $43 billion.






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Black Friday: Is It Really a Deal?

In the excitement of Black Friday sales, retailers are competing to offer the best price. Uncover which stores actually have significant Black Friday sales and which ones are just hype.



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Changing Holiday Shopping Habits: How Retailers Serve Customers

The holidays are a time for traditions, but with new shopper segments and unique ways to engage them, retailers must select the right strategies to survive and thrive this holiday and into the future.



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Friday, November 21, 2014

Myer CEO commits to profit rise this year

Flat sales and falling profits are haunting the bosses at department store Myer as they faced investors at the annual general meeting in Melbourne.






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Doors open on new Papunya supermarket

A multi-million dollar supermarket is about to open in a remote central Australian Aboriginal community.






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Thursday, November 20, 2014

Far north Queensland bananas on sale at a Melbourne fruit shop





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ACCC clears Wesfarmers takeover of Pacific Brands workwear

The competition regulator has allowed Wesfarmers' takeover of Pacific Brands workwear division, which includes Hard Yakka, King Gee and Stubbies.






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Wednesday, November 19, 2014

La Perla Uncovers Mobile Analytics Capabilities

Women's apparel retailer, La Perla has deployed MicroStrategy Mobile to build an app that allows executives to analyze data and sales performance through KPIs.



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Office Depot's 4 Key Merger Milestones

The one year anniversary of the Office Depot/OfficeMax merger just passed. The organization is one-third of its way through the three-year integration process as it makes significant headway on key milestones.



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Tuesday, November 18, 2014

Top 10 U.S. Retail Markets

Despite the rising importance of digital shopping brick-and-mortar is still king, and as retailers expand the store remains a huge focal point. Successful retail sites need more than just quality merchandise and knowledgeable associates, they require an A-plus location. See which U.S cities have the most sought after retail real estate in the country.



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Chemist Warehouse accused of misleading discount advertising

Two major pharmacy bodies say Chemist Warehouse is misleading consumers in the way it advertises its discounts on some of its products in store, as well as on dockets given to customers.






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Data Sharing: The Good, The Bad, The Ugly

Sharing demand and inventory data between retailers and suppliers is vital to retailer-vendor collaboration, leading to increased sales as well as marketing and inventory optimization. Uncover the three keys for generating business value.



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Stage Stores Grows Margins with Accurate View of Shopper Behavior

Thanks to a holistic view of sales and inventory data the department store chain has optimized its merchandising efforts.



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How Big Data Benefits Both the Individual and the Collective

In an increasingly global and digital economy, businesses have come to use big data to inform day to day business decisions. Discover how personalized data can impact informed business decisions.



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Ugg Debuts First High-Tech Store in DC

Ugg Australia announced the grand opening of its first technology-driven concept store in Washington, D.C. The new store serves as an Innovation Lab centered around the consumer, leveraging the use of iPads, RFID, touchscreens and more.



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Monday, November 17, 2014

Costco says there is potential for sales of Australian produce in international stores.

Patrick Noone, Costco's Australian country manager, sees potential for Australian produce to be stocked in overseas Costco outlets. Read more.



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Costco increasing sales of Australian fresh produce in Asia, USA stores

Their shops are called warehouses and products are sold in bulk, while customers are known as 'members' and actually pay a fee to shop there.






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Sunday, November 16, 2014

Work starts at new Adelaide retail centre

A $150 million project to build a new shopping complex at Munno Para in northern Adelaide gets underway later.






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Friday, November 14, 2014

Top 10 Workforce Trends for 2015

As the workforce gets younger and the need for tech-savvy employees continues to rise retailers need to adjust their recruitment and retention strategies to compete for top-level talent.



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Thursday, November 13, 2014

Reserve Bank's Kent warns of slowing economy next year

The Reserve Bank says economic growth may get worse before it improves, but low rates are helping and look like they are here to stay for some time.






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Kohl's Overhauls Merchandising, Inventory and Pricing Systems

The department store has upgraded many of its core retail operations to help provide a seamless experience regardless of where customers choose to shop.



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Wednesday, November 12, 2014

Modest consumer confidence rise disappoints

A widely-watched index of consumer sentiment has disappointed, stuck in negative territory for nine straight months.






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Myer sales hold ground, retailer says well positioned for Christmas

Department store Myer has reported the smallest possible lift in sales during its first quarter.






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Alibaba sells $9 billion of goods in one day

E-commerce giant Alibaba reports sales of more than $9 billion in one day as part of major turnover during China's anti-Valentines Singles' Day.






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Top 25 Best Retail Brands of 2014

From mobile shopping to virtual fitting rooms, retailers are evolving the customer journey through a digital lens. Brands today are extending offerings to show they understand the complex relationship between retail and the shopper. Find out where Walmart, Victoria's Secret, Kohl's and more ranked.



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Tuesday, November 11, 2014

Talbots Improved View of Customer Preferences and Spending Habits

Through the use of tailored tests across promotions, merchandising, marketing and store operations the women's apparel retailer has uncovered a more concise view of its customers.



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Enough Is Enough: USPS Announces Data Breach

The United States Postal Service revealed that it was the victim of a cyber attack that compromised the information of more than 800,000 employees. To date, more than 500 million financial records have been stolen by hackers over the past 12 months.



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Data Breaches Have Not Changed the Behavior of Many Shoppers

Despite the fact that nearly half of all shoppers have had their personal financial information compromised many have refused to alter their behavior.



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Monday, November 10, 2014

Georges on Collins department store remembered for elegance

Nearly 20 years after closing its doors, department store Georges on Collins is being remembered in a new book for its elegance rather than its arrogance.






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Saturday, November 8, 2014

Creating Conversations in the Smartphone Era

What the evolution of mobile messaging means for retailers and their customers – and how retailers can leverage it to their advantage.



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Macy's Launches Google Product Search

Macy's shoppers can Google search for an item via smartphone and see what's in-stock at the closest store location. The search provides product image and details such as color, size, price, and directions to the store as well as a link to the item.



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Friday, November 7, 2014

Bunbury traders reject idea to partially close Victoria Street during summer

The Mayor of Bunbury says he is surprised a proposal to partially close the city's main street during summer was not supported.






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Kohl's Overhauls it Merchandising, Inventory and Pricing Systems

The department store has upgraded many of its core retail operations to help provide a seamless experience regardless of where customers choose to shop.



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Thursday, November 6, 2014

Horsham council considers bottlo bid

The Horsham council is considering an application for another bottle shop in the city.






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Wednesday, November 5, 2014

Blind woman launches court action against Coles over its website

A blind Sydney woman launches a claim of unlawful discrimination against Coles over its website, and her lawyer says if she succeeds it could have implications for other websites.






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Anzac centenary commemorations fail to deliver expected business boost

Albany's peak business lobby says a lower than expected turnout to the city's Anzac centenary commemorations has caused financial headaches for many local businesses.






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Service sector slowdown bodes ill for key Christmas period

Activity in Australia's services sector shrank to a 15-month low in October.






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22 Retailers That Aren't Opening Doors on Thanksgiving Day

There was a time that Thanksgiving was about spending time with family, being thankful and eating a belly-busting meal - today, Thanksgiving is all about getting ready for Black Friday doorbuster deals. Find out which 22 retailers are putting the family back in Thanksgiving and refusing to open their doors.



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The Path to Loyalty Is Through A Shopper's Heart

Loyal customers are the most coveted assets of any marketer. But what exactly is a loyal customer? How can e-commerce retailers focus on customers' hands, heads and hearts to make them think differently and put them on the path to loyalty?



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Tuesday, November 4, 2014

Retail sales surge on iPhone 6 release

The ABS says the iPhone 6 release was the main reason why retail sales growth was three times bigger than economists expected.






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Bloomingdale's Fully-Mobile Next-Gen Store

Every associate in the Palo Alto, CA location are equipped with a mobile device for product information, clienteling, and check out. In addition, the tech-filled store features smart fitting rooms, digital wallet acceptance, and advanced fulfillment options.



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Lowe's to Replace Associates with Robots?

The home improvement retailer to introduce robots that can help shoppers navigate stores, dispense product information, check inventory, and provide other customer service duties.



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Monday, November 3, 2014

Miners, economic data drag down local market

The Australian share market finished the day lower, dragged down by mining companies and a raft of soft economic data.






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Blue Mountains cafe owner says tourists are safe

Blue Mountains business owners and leaders say the area is still open for business despite a contained bushfire that gutted one Katoomba home and damaged another.






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Woolworths sales growth held back by petrol slide

A fall in fuel sales has held back Woolworths' overall first quarter retail turnover.






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Sunday, November 2, 2014

Extended Christmas trading hours for Perth

Perth retailers are given permission to open from 7:00am during extended Christmas shopping hours for the first time.






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Thursday, October 30, 2014

Wesfarmers raises retail sales through Coles

Wesfarmers, the owner of Coles, has seen a pick-up in food and liquor sales, but petrol sales fell.






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Wednesday, October 29, 2014

ANU students bite their way into nutrition while reducing food wastage

A resourceful program run by three Australian National University (ANU) students is helping feed hungry students on a shoestring budget while also reducing major supermarket food wastage in Canberra.






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Retail Collides at the Intersection of Business and Marketing

While the Teradata Partners Conference has long attracted IT professionals, this year took a turn – the first in its history to have more business and marketing executives in attendance than IT professionals, and this was evident throughout sessions as well.



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Top 25 Richest Retail Executives

Despite reports of a struggling retail sector executives at many of the nation's top retail brands have acquired more wealth than they could spend in 20 lifetimes. Forbes annual look at the 400 richest Americans is littered with retailers, including four of the top 10. See where executives from Walmart, Amazon, Sears and others ranked.



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Tuesday, October 28, 2014

Ebola virus spreads to Halloween outfits

An online retailer in California is making no apologies for marketing Ebola-themed outfits for grown-ups looking to add some shock value to their Halloween get-ups.






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Wellington Target closure sparks business action

Wellington's business community has sprung into action following the announcement the town's Target store is to close.






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Saturday, October 25, 2014

How to Implement Video-Driven Business Intelligence

Most business intelligence answers who, what, where, and when, but fails to tell you why. Implementing new tech can be confusing, so here's a checklist to help you use video to gather BI.



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Lenox Rolls Out POS, Improves Store Efficiency

Lenox Corporation rolled out UTC Retail POS software and hardware to 21 retail locations, including gift card, loyalty and mobile POS.



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Friday, October 24, 2014

Bold Goals: Talk to Customers with iBeacons

There are numerous uses for iBeacons in the retail environment. Uncover how these nearly invisible devices can change the way you talk to customers.



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Thursday, October 23, 2014

Reebok fined for false claims about muscle toning shoes

The Federal Court has ordered Reebok Australia to pay $350,000 for making false claims about its EasyTone shoes.






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Aldi considers opening Riverland store

European supermarket chain Aldi has confirmed it is considering opening a store in South Australia's Riverland.






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HDC continues funding support for Renew Newcastle

The Hunter Development Corporation has thrown Renew Newcastle a lifeline, providing $30,000 in annual funding for the next three years.






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Engaging the Millennial Shopper: Times They are A-Changin'

All the chatter and speculation surrounding Millennials has resulted in stereotypes and misconceptions that mislead retailers trying to attract their business and maintain their loyalty. Here we debunk three of the biggest Millennial myths.



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Vera Bradley Measures U.S. Store Analytics with ShopperTrak

To improve the customer experience and profitability, Vera Bradley will deploy ShopperTrak , a provider of consumer behavior insights and location-based analytics, across its new U.S. stores as well as across all corporate stores in the upcoming year.



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Wednesday, October 22, 2014

Chinese firms vying for growth in dot-com sector

With more than half a billion mobile phone users in China, many tech companies are desperate to cash in on the country's lucrative smartphone market.






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Westpac's Justin Smirk says retailers struggling to keep prices down

Westpac's senior economist Justin Smirk says increased retail competition is making it hard for stores to pass on price rises from a falling Australian dollar.



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Renew Newcastle facing closure as founder lobbies for new funding deal

With funding about to dry up, the Renew Newcastle project is warning the city could see dozens of empty shopfronts again.






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Epicor Acquires QuantiSense, Extends BI and Analytics Offering

Epicor Software will acquire QuantiSense, a provider of cloud and on-premise packaged analytic solutions, to further extend its position as a provider of omnichannel solutions for midsize and large retail chains.



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Tuesday, October 21, 2014

Top 10 Grocers: Supermarkets Redefined

As organic-crazed shoppers flock to a new breed of supermarket the grocery segment has undergone a period of transition. RIS News' latest top 10 list ranks the top grocers based on hard-data metrics. See where Whole Foods, Kroger, Costco and others ranked.



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Chico's Gains Inventory Visibility with RFID

To address inventory accuracy and visibility challenges in 13 Soma Intimates pilot stores, Chico's partnered with Tyco Retail Solutions. The RFID initiative has delivered compelling results, enabling the retailer to maintain a 90-95% inventory accuracy rate.



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Epicor Aquires QuantiSense, Extends BI and Analytics Offering

Epicor Software will acquire QuantiSense, a provider of cloud and on-premise packaged analytic solutions, to further extend its position as a provider of omnichannel solutions for midsize and large retail chains.



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Mobility Ushers in the Return of Personalized Service

Thanks to the power of mobile associates are able to leverage enterprise data right on the sales floor and provide shoppers with an individualized experience reports industry executives in RIS News' 4th Annual Mobile Product & Solutions Guide.



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RIS News’ Top 10 Grocers

As organic-crazed shoppers flock to a new breed of supermarket the grocery segment has undergone a period of transition. RIS News' latest top 10 list ranks the top grocers based on hard-data metrics. See where Whole Foods, Kroger, Costco and others ranked.



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Monday, October 20, 2014

Blueprint for farming future

The Federal Government's Green Paper on competitiveness in agriculture, launched this morning at the National Farmers Federation Congress, details plans for more dams and water infrastructure as well as changes to the way supermarkets and farmers interact.






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Saturday, October 18, 2014

Tailoring Business to Operations

Brooks Brothers transforms product development processes and positions the company for future growth



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Analytical Learning

Retail and CG executives assemble to hear the latest on analytics at RCAS 2014



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Friday, October 17, 2014

Costco's liquor licence request knocked back by court

American retail giant Costco has hit a hurdle in its Australian expansion, with an Adelaide court knocking back its application for a licence to sell liquor.






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Grocery lobby welcomes ACCC action against Coles

The Australian Food and Grocery Council says testing allegations about the mistreatment of suppliers by a major supermarket is the best way to ensure a competitive market and fair deals for consumers.


The Australian Competition and Consumer Commission (ACCC) has accused Coles of engaging in "unconscionable conduct" in breach of the Australian Consumer Law.


Among the most serious allegations are that Coles used undue pressure and commercial threats to obtain payments from five suppliers when Coles lost money on their products for reasons such as markdowns or damage.






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A World-Class Customer Experience

L'Occitane spreads the culture of its brand internationally, unifying retail processes into a single model along the way



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Thursday, October 16, 2014

Discount retailer Aldi confirms Mount Gambier interest

Supermarket chain Aldi has confirmed it is looking to open a store in south-east South Australia but is yet to commit to a specific site.






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Coles taken to court by ACCC for alleged bullying

Coles is taken to court by the ACCC for allegedly bullying its suppliers to boost profits.






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Coles to defend unconscionable conduct with suppliers in Court, again

The Australian Competition and Consumer Commission has launched further proceedings in the Federal Court of Australia, alleging Coles supermarkets demanded money from suppliers that it was not lawfully entitled to.






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Inside the Retail Collaboration Quadrant

There is a powerful connection between the level of joint accountability for execution at retail and the sharing of information between parties in the retail value chain - creating the Retail Collaboration Quadrant. Here are some key insights behind the framework.



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Wednesday, October 15, 2014

Market rises despite lacklustre consumer sentiment result

The Australian share market rose on Wednesday, marking the first time it managed two straight sessions of gains since the start of the month.






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Consumer sentiment stays negative for eighth straight month

A widely-watched consumer sentiment index has remained negative for the eighth straight month.






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Golfsmith's 7 Steps to Winning Loyalty without a Points Program

Just because a retailer has a no points mentality doesn't mean it has no loyalty - in fact, it's quite the opposite. Here are the seven steps to achieving customer loyalty without a points program, according to Kim Lewis.



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GameStop's Business Strategy is Powered by Customer Data

The retailer is able to leverage the 36 million members of its loyalty program to gain insight into shopper behavior and shape its multichannel strategy.



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Golfsmith's 7 Steps to Wining Loyalty without a Points Program

Just because a retailer has a no points mentality doesn't mean it has no loyalty - in fact, it's quite the opposite. Here are the seven steps to achieving customer loyalty without a points program, according to Kim Lewis.



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GameStop’s Business Strategy is Powered by Customer Data

The retailer is able to leverage the 36 million members of its loyalty program to gain insight into shopper behavior and shape its multichannel strategy.



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Tuesday, October 14, 2014

Top 5 Reasons Amazon Needs a Physical Store

The rumors are swirling that Amazon will be opening its first physical store in NYC in time for the holidays. However, skepticism is high - will this be another fulfillment center, or will it really be a retail location? Here are five reasons Amazon needs a physical store.



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Sephora, Express and Things Remembered Debut Location Awareness

The retailers' in-mall, location-based marketing programs offers shoppers hyper-local in-store deals direct to their smartphones.



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How Private Label Retailers Benefit from Supply Chain Collaboration

Retailers are finding it increasingly difficult to manage communications, information and certifications for private label brands. Discover how supply chain collaboration can help private label retailers meet consumers' demands for more information.



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Kmart Becomes Latest Data Breach Victim

The latest in a string of cyberattacks, Sears Holdings Corp. announced a data breach at its Kmart stores. To contain the damage and help protect customer information, the retailer has deployed advanced software.



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Holiday 2014 Shopping Trends and Predictions

Retailers are expecting an increase in holiday sales this year and are upping their investment in digital and social channels to maximize returns.



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Monday, October 13, 2014

Australia selects young meat judges for US competition

Five young Australians will represent their country at the biggest meat judging competition in the world. The selection followed the Australian Inter-Collegiate Meat Judging contest which attracted 150 finalists and marks 25 years of meat judging in Australia.






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Target's Next-Gen Mobile Shopping Experience

The retailer's latest additions to its mobile shopping portfolio take location-based shopping to the next level.



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Friday, October 10, 2014

Canberra supermarket fight goes to High Court

Two small supermarket owners in Canberra have taken their fight against the redevelopment of a local shopping centre to the High Court.






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Cyclists propose car ban on Melbourne's Chapel Street

Cyclists want cars banned from sections of Chapel Street, one of Melbourne's busy shopping precincts.






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Newcastle retailer praises drinking restrictions for cutting inner city crime

A Newcastle retailer says the days of window smashing and anti-social behaviour are long gone, thanks to the ongoing success of hotel lockouts and early closing times.






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Olive Tree markets moving to Newcastle's Civic Park

Newcastle's popular Olive Tree Markets will move from The Junction to the city's Civic Park in 2015.






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Thursday, October 9, 2014

ALDI expansion prompts concerns from independent retailers in South Australia, but Bendigo has welcomed supermarkets for reviving the city

SA independent retailers Colin Shearer, butcher Graham Triffit on the NSW south coast, Mike Lowther of Bendigo North community enterprise



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ALDI expansion seen as a threat to independent retailers

German discount supermarket chain ALDI has announced a major expansion into South Australia and Western Australia.






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Wednesday, October 8, 2014

SuperValu Data Breach Lingers, More Malware Found

In August, supermarket chain SuperValu announced a data breach, which affected an estimated 180 stores and stand-alone liquor stores. While CEO Sam Duncan announced it was contained and consumer data wasn't jeopardized, it seems misguided customers as he announces another breach.



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Top 7 Retailers Hiring for the Holidays

With expectations high for a merry holiday season, retailers are gearing up for holiday rush. As consumer spending is expected to rise and employment across the nation is on the up and up, retailers are prepared to ramp up the number of holiday workers this year. Find out where JCPenney, GameStop, Target and more rank in hiring employees for the holidays.



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Tuesday, October 7, 2014

Target's Next-Gen Mobile Shopping Experience

The retailer's latest additions to its mobile shopping portfolio take location-based shopping to the next level.



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WA pork producers sign national supply contract with 700 Coles supermarkets

Coles supermarkets is teaming up with Western Australia's largest agribusiness Milne AgriGroup (MAG) in a deal that will see farmers in the Great Southern the only national suppliers of free range pork.






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NSW meat judges selected





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Australia selects meat judges

Five young Australians will represent their country at the biggest meat judging competition in the world. The selection followed the Australian Inter-Collegiate Meat Judging contest which attracted 150 finalists and marks 25 years of meat judging in Australia.






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US meat competition team selected

Five students selected from the Australian Inter-Collegiate Meat Judging contest will represent their country in the US meat judging competition. Read more.



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Legal fight ends against Coles over trolley collectors' pay

Legal action has been dropped against retailer Coles in the Federal Court after an agreement was reached over its payment of trolley collectors.






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VECCI backs plans to boost regional jobs

The Victorian Employers Chamber of Commerce and Industry (VECCI) says promises by the Napthine Government and State Opposition will go a long way in stimulating jobs growth in regional centres.






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Top 6 Best Practices for Securing Mobile Commerce

In the recent years many vendors have rolled out new approaches to address fraud concerns, but not all are helpful. Here are a few of requirements that organizations should look for in mobile identity solutions to better manage fraud mitigation and e-com security.



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Driving Transactions from Engagement

Across the industry retailers are head down on fostering engagement with customers — the next step is producing revenue from the relationship. At Engage! 2014, Bill Graham, director multichannel integration, GameStop, will discuss how he and his team are leading the company's multichannel initiative with the intent to drive engagement, loyalty and sales.



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Macy's and Bloomingdale's Among First to Accept Apple Pay

The department store chains will begin accepting the NFC technology when it goes live later this month.



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There Is No Silver Bullet in Preventing Fraud Attacks

While there is no single cure-all technology against fraud attacks, Chip-and-PIN can reduce the risk of breaches. In Britain, counterfeit card fraud dropped 70% between 2007 and 2012 using the technology.



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Monday, October 6, 2014

Young farmers given lessons in marketing from supermarket giant Woolworths

The major supermarkets are pulling out all stops to convince politicians, the public and the competition watchdog that the way they do business is fair.






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Saturday, October 4, 2014

Retailer warning industry will die if overheads not capped

A prominent Newcastle retailer is warning that the retail trade industry is in for a slow death if costs involved in doing business are not reduced.






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Wednesday, October 1, 2014

Dollar drops on weak retail sales growth

A steep fall in sales for department stores and household goods retailers has kept turnover fairly flat in August.


Overall, the Bureau of Statistics figures show retail turnover edged up 0.1 per cent in the last month of winter to $23.3 billion.


However, economist forecasts had centred on a rise of 0.4 per cent for the month, and the Australian dollar was quickly sold off on the data.






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Hobart's Lord Mayor defends $14m Myer deal

The Hobart City Council has estimated the total value of support for Myer redevelopment in the city would reach about $14 million.






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5 Retail Stocks on the Watch-List

Big name companies inevitably carry even bigger reputations. But just because they're household names doesn't mean they make for a great investment. Find out which five retail stocks could be a danger to your wealth.



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Pier 1 Imports' 6 Guideposts to Omnichannel Evolution

To help create the operation and financial models supporting its omnichannel evolution, Pier 1 has laid out six key guideposts, including traffic conversion, customer experience, fulfillment and more. Find out how each of these guideposts impacts the omnichannel journey.



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Tuesday, September 30, 2014

Whole Foods Market to Offer One-Hour Delivery

The healthy and organic grocer is piloting an innovative one-hour delivery service in select markets with an eye toward rapid expansion.



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Microsoft to Open First Flagship Store on Fifth Avenue

As the technology retailer continues to expand its brick-and-mortar presence, construction is underway on its first flagship location in mid-town Manhattan.



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How Retailers Can Bolster Customer Engagement

Retail is shifting to the customer-centric model, redefining the roles of every member of the organization from store associate to c-level executive. At Engage! 2014, Peter Gold, CMO, Market America and Shop.com will share how the shopper-first philosophy has altered the role of the CMO.



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The Calm Before the Fraud Storm: Preparing for EMV

The EMV migration deadline is fast approaching. But with all of the advantages that come with EMV, there are some red flags also as fraudsters never rest. Here are four factors to consider when preparing for this rise in online fraud.



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Macy's Rollout Goes Beyond Beacons

Macy's deploys beacon technology across more than 4,000 stores, leveraging ShopKick for proximity marketing. Find out why there's a lot more to Bluetooth than we think, and how it can enable brands.



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Chico's CIO Puts the Enterprise in Associates' Hands

Eric Singleton, SVP and CIO at Chico’s FAS, and his team are empowering associates with mobile devices and improving sales and service throughout the company. See how in this exclusive interview.



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Thursday, September 25, 2014

Share market records soft gain after strong start

The Australian share market opened strongly on the back of overnight gains on Wall Street, but lost most of its momentum by the close.






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Shopper-Centric Collaboration: Serving the Mutual Shopper

Consumer-centric strategies are becoming mission-critical across retail merchandising teams. Find out how real-time collaboration between retailers and suppliers can achieve the overall goal of driving profit among target shoppers.



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Wednesday, September 24, 2014

Customer Engagement Hub Drives In-Store Experiences

For a fully integrated enterprise solution built for omnichannel retail, Starmount has introduced the Customer Engagement Suite, a hub that supports shopping experiences, store operations, and more throughout the retail enterprise.



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Tuesday, September 23, 2014

10 Most Innovative Retailers

Retailers on the cutting-edge project a cool factor and are able to grow their bottom line by leveraging next-gen business practices and technology. Forbes' annual look at The World's Most Innovative Companies reveals the retailers setting the pace for tomorrow. See where Whole Foods, Amazon, H&M and others ranked.



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Big retailers attack competition law review draft report

Shops opened for all but three days a year, deregulated pharmacies and a shake-up of the competition watchdog - they're just a few of more than 50 recommendations from a landmark review into competition laws.






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Home Depot's Colossal Data Breach Places 56M at Risk

After breaking the news of the largest data breach in history, which compromised some 56 million cards and will cost the retailer about $62 million, Home Depot confirmed that the malware used has been eliminated from its networks.



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5 Tips for Shifting to a Customer-Driven Supply Chain

The supply chain must evolve to keep pace with retail's new customer-centric philosophy. Here are five tips to help retailers implement their next-gen supply chain.



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Sears Rolls Out In-Vehicle Pickup, Returns Program

Sears rolled out returns and exchanges to its In-Vehicle Pickup service. Powered by Shop Your Way mobile app, members can pickup, return or exchange purchases for free – within five minutes or less – without leaving their vehicle.



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Best Practices for Building Talent in Analytics

Retailers rely on analytics and insights to run their businesses profitably, but, attracting, managing and retaining talented personnel to execute on those strategies is proving to be a challenge.



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How the User Experience Transforms Shopping

The user experience (UX) for in-store technologies requires a lot of time and focus to execute just right, including interface design, task flow, and usability. Discover why UX is very much considered to be an aesthetic issue.



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Monday, September 22, 2014

CMOs Weigh in on Customer Engagement

As retail continues to evolve the role of the CMO is being redefined. At Engage! 2014, Rose Hamilton, EVP customer experience, CMO, Pet360 will participate in a panel of top retail CMOs and discuss a wide range of marketing and IT issues that begin and end with the consumer.



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Review recommends longer hours, lower alcohol and pharmacy restrictions

Consumers can look forward to longer shopping hours, buying alcohol and pharmacy products at the supermarket and potentially cheaper road tolls if the Federal Government's competition review panel gets its draft recommendations into law.






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Competition laws crippling independent supermarkets: Xenophon

Independent senator Nick Xenophon says he will move to reinstate a part of the competition law that prevented companies from charging different prices to different companies for the same product or service.






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Saturday, September 20, 2014

How the User Experience to Transforms Shopping

The user experience (UX) for in-store technologies requires a lot of time and focus to execute just right, including interface design, task flow, and usability. Discover why UX is very much considered to be an aesthetic issue.



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Jumping the Firewall: Keys to Delivering Web Performance in China

A retailer's ability to capitalize on all available markets will greatly influence its bottom line - and none is more enticing than China. Find out how to ensure Web performance across China and circumvent the firewall challenges to leverage infrastructure.



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Thursday, September 18, 2014

iQueue forms as crowds build in anticipation of new smart phone purchase

Salvatore Gerace, 22, from Pennant Hills sits in chair number one outside the Apple store in Sydney awaiting delivery of the tech company's newest offerings.


"I've been here since Tuesday last week, sitting through the rain and sunshine," says Mister Gerace.






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Wednesday, September 17, 2014

State Administrative Tribunal hears butcher shop relocation bid

A Bunbury small business owner has taken her case to the State Administrative Tribunal for the second time this year in a bid for zoning approval to expand her business.






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Concerns for Woden shopping centre after Myer pulls out

An announcement that Myer will not open a department store at the Westfield Woden shopping centre has sparked concerns for the centre's future.






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Pedestrian safety in popular Newcastle restaurant strip under scrutiny

Newcastle council is working to improve pedestrian safety in one of the inner city's main dining precincts, Darby Street, after several accidents and near misses as people cross the road.






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Pedestrian safety in popular Newcastle restaurant strip under scrutiny

Newcastle council is working to improve pedestrian safety in one of the inner city's main dining precincts, Darby Street, after several accidents and near misses as people cross the road.






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What Makes Chico's the Omnichannel Customers Dream

Each year Chico's FAS evolves its approach, breaking through the clutter to better reach customers. Come 2015 the retailer will make investments including automation, POS, customer engagement, mobile and more.



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Tuesday, September 16, 2014

Apple Takes Mobile Payment to the Next Level, Unveils Apple Pay

Paying with a mobile device just got easier. Apple revealed that come October, MasterCard users with an iPhone 6 or Apple Watch will enjoy an easy, secure and private mobile payment experience via Apple Pay.



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Know Your Customers' Social Value

By focusing marketing efforts on customers with the greatest social value retailers can generate more bang for their promotional buck.



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Winning the Customer Engagement Game

In order to nurture seamless customer engagement retailers need to cut through the noise to get their message heard. At Engage! 2014, Amy Aronoff Blumkin, CMO, NY/NJ Super Bowl Host Committee will explain how the host committee broke through the clutter to engage target consumers to make the first outdoor cold weather Super Bowl a huge success.



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Monday, September 15, 2014

Bendigo council wins praise for Mitchell St revamp

Traders say the Bendigo council has learnt lessons from previous projects in the city centre and done a good job a managing the redevelopment of a main street.






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Sunday, September 14, 2014

RACT slams 'extravagant' Tasmanian petrol prices

The RACT has slammed petrol retailers claiming they were making unprecedented margins at the expense of Tasmanian motorists.






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Saturday, September 13, 2014

Sport Chalet Delivers Online Community with Web Relaunch

To better reach customers across channels, Sport Chalet relaunched its site on the MarketLive Total Commerce platform. The redesign includes features such as Find in Store, gift cards and creation of a community section that integrates customer stories, pictures and experiences.



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What Do Smartphone Shoppers Really Want?

There are more than 1,000 shopping apps for the iPhone alone, but are these mobile apps really delivering what shoppers want? Discover what features and functions shoppers are looking for in an app that will make them want to use a smartphone time and time again.



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Friday, September 12, 2014

7-Eleven Grows Loyalty Program to 2,600 Stores

7-Eleven customers can earn points and redeem rewards at 2,600 stores in the Northeast, Austin, Los Angeles, Chicago and Vancouver through the expansion of its partnership with Belly digital loyalty program.



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Why Change Makes Retailers Cringe (and Why It Doesn't Have To)

Today's retailers can leverage technologies to drive growth and the consumer experience, yet retailers face challenges with digital enablement. Discover the keys to driving ROI, and the challenges retailers must overcome.



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Thursday, September 11, 2014

Extended interview with Bernie Brookes

He's got a tough job ahead as Myer's CEO. Bernie Brookes speaks to Ticky.



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Myer profit slides 23pc, dividend slashed

Department store Myer's profit has slumped nearly 23 per cent, causing it to cut its dividend by almost a third.






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Wednesday, September 10, 2014

Retailers struggle as foreign fashion chains hit Australian market

The arrival in Australia of large and prestigious international fashion chains is threatening local retailers who are already struggling with slow consumer spending and confidence, and competition from online shopping.






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Consumer confidence slides back towards post-budget lows

Westpac says negative sentiment around the budget, as well as the economy, has dragged consumer confidence down.






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Home Depot Confirms Massive Data Breach, Will It Ever End?

It's become evident that Target was just the first in a flood of malware attacks. Home Depot has confirmed a massive data breach of its payment data systems, which may impact customers in more than 2,000 U.S. and Canada stores.



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Talbots Steps up its Merchandising and Inventory Game

The women's apparel and accessories retailer is overhauling its core merchandising and inventory management systems to streamline processes, reclassify products, and centrally manage inventory across channels.



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Tuesday, September 9, 2014

Mackay CBD revitalisation promises 'long-term gain' for traders

The Mackay Chamber of Commerce says the CBD revitalisation project is a case of "a little bit of pain for long-term gain".






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4 Ways Grocers Lose Customers to the Competition

In an increasingly competitive grocery market customer loyalty is more important than ever. See what keeps customers coming back and what drives them away.



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Top 5 and Bottom 5 Retailers of Q2 2014

The second quarter earnings season was a very positive one for 2014 with growth rates stronger, and many companies performing ahead of estimates. However, how retailers cope with the growth of online sales is still a mystery for many leaving a challenge to be conquered. Find out where Gamestop, Amazon, Guess? and more ranked for Q2.



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Dave's Soda and Pet City Simplifies Loyalty Cards

Pet store chain Dave's Soda and Pet City is accepting the LOC Card, a universal loyalty card that allows customers to enroll in multiple merchants' loyalty programs and maintain engagement all through one LOC Card dashboard.



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Social Media's Impact on Analytics

Engaging customers on social media and receiving business benefits from the interaction is a top priority of savvy retailers. At the inaugural Retail & Consumer Goods Analytics Summit, Marc Smith, director at the Social Media Research Foundation will share insights into the ways group dynamics change when they take place in and through social cyberspaces and how retailers can maximize the value of social media.



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Monday, September 8, 2014

Woolworths sells hotels to HOSTPLUS super fund, Charter Hall

Retail giant Woolworths is selling 54 of its hotels to an industry super fund and property management group.






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Grass fed beef at the market





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Grass fed and grain fed beef on supermarket shelf





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Butcher Sam Canning





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Grass-fed: butcher Sam Canning and farmer Louise Mawhinney

Butcher Sam Canning and farmer Louise Mawhinney on the growing consumer demand for grass-fed beef. Read more.



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Organic: Oaks Organics has been 30 years with no chemicals and sells at farmers markets. Meanwhile NASAA is cracking down on fraudulent use of its organic logo.

Oaks Organics farmer Peter Clinch, NASAA organics Ben Copeman, Australian Certified Organic's Dr David Monk



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Saturday, September 6, 2014

Serving Shoppers across Channels Prevents Retail Plague

Americans spent $22.2 billion during 2013's "Black Weekend," but online sales on Cyber Monday jumped 20%, driven by an increase in mobile device usage. Retailers must embrace all channels, mobile in particular will have a significant impact on keeping up with customer demands.



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Friday, September 5, 2014

Mining sector weighs down share market

The Australian share market closed lower, dragged down by the mining sector after the price of iron ore tumbled further.






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Thursday, September 4, 2014

Losses in banking, mining drag on share market

The Australian share market has closed lower, with losses among the banking and mining sectors.






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Solid data: retail sales rise while trade deficit eases

The latest official retail and trade figures have both come in around, or slightly better than, expectations.






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Woolworths removes caged eggs from ACT stores

Canberra has become the first jurisdiction in Australia where Woolworths will no longer sell caged eggs.






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Wednesday, September 3, 2014

Share market closes flat on poor mining trade

The share market has closed flat with gains in the property and banking sectors weighed down by mining sector losses.






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UPS Faces Data Breach, Backoff Malware Evolves

UPS confirmed that it is the most recent victim of a "Backoff" malware attack. A warning was recently issued that more than five strains of the "Backoff" malware have been identified and it may have infected more than 1,000 systems.



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Top 5 Retailers to Work For

Associates are the face of the retail enterprise, and keeping them happy and engaged is a top priority. Glassdoor's latest ranking of the top companies for culture and values had five retailers among the top 25. See where REI, Wegmans, Apple and others ranked.



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Think Inventory Visibility Is Your Differentiator? Think Again

Inventory visibility is critical to cross-channel flexibility, but a tiered approach to store fulfillment is the brains behind doing it profitably. Ongoing consideration and detail will help to maintain both profits and the customer experience.



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Tuesday, September 2, 2014

Manjimup gets extended trading hours

Manjimup now has extended retail trading hours.






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The Future of Engagement: Wearable Tech

The new frontier of customer engagement will feature communication not just between retailer and customer, but product and customer. At Engage! 2014, Jon Werner, innovation explorer, adidas, will discuss the company's foray into NFC and how it uses signals and rhythms to create a customized shopper engagement.



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Saturday, August 30, 2014

Nordstrom Debuts Shoppable Instagram Feed

To take customers from Instagram to online product pages, Nordstrom launch Like2Buy, a product that makes a brand's Instagram feed immediately shoppable.



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Friday, August 29, 2014

Harvey Norman profit shares jump on housing boom

Electronics and furniture retailer Harvey Norman has reported a near-50 per cent rise in full-year profit, as a home building boom drives demand for furnishings and appliances.






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The YMCA's op shop at Kingston is closing down to make way for redevelopment

Volunteers share cakes and memories to to mark the final closure of the YMCA's iconic op shop at Kingston






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YMCA marketing manager Rob Billingham and volunteer Joyce Ovington at the YMCA op shop in Kingston.





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Clothes and bric-a-brac in the YMCA op shop at Kingston.





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Hanna Heyko-Porebska and Joyce Ovington at the YMCA Op Shop in Kingston.





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Woolworths profit rises to almost $2.5b, dividend growth slows

The nation's biggest retail group continues to reap a fortune from its domination of food and liquor markets.






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Back to School: 5 Ways for Retailers to Maximize Revenue

With the surge in back-to-school traffic already underway for online retailers, many are seeking ways to improve their sites to maximize revenue. Find out how managed analytics can help retailers determine what products to carry and what price to sell them at.



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Thursday, August 28, 2014

Alice Springs Plaza up for sale

The largest shopping centre in Alice Springs has been put on the market.






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Vince Camuto Taps Island Pacific to Support Growth

The fashion and footwear retailer has selected the SmartRetail end-to-end merchandising application to buttress its growth at its stores and corporate headquarters.



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