Share market slumps on bad day for Dick Smith, BHP

The local share market finishes lower on a bad day for both electronics retailer Dick Smith and big miner BHP.

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WorkSafe probes Moe Woolworths after worker jailed for bullying

Victoria's work safety authority is investigating Woolworths' Moe store over its handling of bullying claims.

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Dick Smith shares crash on $60 million earnings hole

Shares in electronics retailer Dick Smith crash by as much as 69 per cent after the company surprises investors with a $60 million earnings impairment.

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Union vows to fight extended retail trading plan

A West Australian union ramps up its fight against earlier opening hours for stores in the state, launching a major campaign across the airwaves.

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Black Friday shoppers opt for online, blocked by protesters

Crowds at US stores and shopping malls on Black Friday are thin as more people shop online and protesters block shoppers from entering stores in Chicago.

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Z Gallerie Boosts its Omnichannel Retailing

Z Gallerie, a lifestyle brand focused on the home furnishings market, has selected Aptos's full suite of retail solutions in a full-service SaaS model to help the retailer integrate its omnichannel retail operations, while supporting new means of engaging with its customers.


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Ethical clothing app puts power in the palm of your hand

Two Illawarra locals are involved in a new app that shows how ethically-responsible clothing companies are, providing up-to-date information to the mobile phone of the discerning shopper.

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Good on You workers

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Regional southern Qld traders allowed to open on Boxing Day

Retailers in southern Queensland regional centres will now be able to trade on the Boxing Day public holiday.

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Jennifer Hawkins

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Myer Hobart interior

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Jennifer Hawkins at Hobart Myer

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Tasmanian retailers more confident as new Myer store opens after fire

Tasmanian retailers are reporting growing confidence ahead of Christmas trading, and as the new Myer store opens eight years after a disastrous fire.

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Myer reopens eight years after historic Hobart building burned

More than eight years after Hobart's major department store was destroyed by fire, retail giant Myer has opened its doors to a new building at the same Liverpool location.

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Better Handling of Cash Delivers Improved Customer Experience

Savvy grocers have realized that embracing technology, both at the front of the store and in the cash-office, is an ideal way to improve the overall store experience. 

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Walmart Continues to Invest in Online Grocery

To improve store experience and digital capabilities, Wal-Mart Stores, Inc. has a $1.2B planned investment in its people this year and has expanded its online grocery pickup service. Find out what additional moves the retail giant made in its third quarter.

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Lilly Pulitzer: A Classic on the Cutting Edge

Standing out in a competitive marketplace requires clear brand positioning that sets you apart from everyone else.

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Covers off $150m Hobart Parliament Square retail precinct

Developers of Hobart's Parliament Square unveil plans for a new retail space as part of the $150 million project.

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Macy's CEO Terry Lundgren Outlines Plan to Rebound After Sales Drop 5.2%

As Macy's suffers through disappointing third quarter CEO Terry Lundgren discusses investment plans to right the ship.

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Home Depot Invests in Technology to Support Outstanding E-Commerce Growth

Home Depot's online sales increased by 25% in the third quarter, yet they account for 5% of net sales. Find out how Home Depot is investing in technology to move with the market.

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Black Friday:Preparing for the Year’s Biggest Retail Challenge

The massively elevated levels of demand during Black Friday have led to scenes of chaos at former events, with stores overwhelmed and websites collapsing under unprecedented server load. Are your IT systems ready?

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Cash incentives fail to sway SA Government to change trading hours

The South Australian Government says it will not be pushed into changing trading hours despite the prospect of a cash boost from Canberra.

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Consumer confidence on the rise in Canberra

Spending by Canberra consumers has surged by more than 8 per cent over the past year, a survey shows.

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Walmart to Release Cyber Monday Deals Sunday Night

For the first time ever, all of Walmart’s Cyber Monday savings will be available to customers starting Sunday evening.


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Urban Outfitters to Acquire Vetri Family of Restaurants

Shoppers at Urban Outfitters may soon be able to enjoy a slice of artisanal pizza during their next visit to the retailer as the brand announced it has acquired The Vetri Family group of restaurants.

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Four Ways to Treat Your Retail Store Like a Website

Retailers need to move beyond sales per square foot to a suite of new age metrics - in essence, they should treat their stores like their websites. Here are four ways to do so.

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Greek economy stagnates under austerity, capital controls

Greece's latest austerity cuts a swathe through consumer spending and capital controls are stagnating the already downtrodden Greek economy.

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Century 21: E-Comm in an Off-Price World

In developing its e-commerce strategy, the retailer is trying to hit the sweet spot when it comes to engaging the consumer via both online and brick-and-mortar channels.

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Fossil Catapults into the Future with Wearable Technology

Determined not to become a relic, Fossil Group, Inc. is betting on its acquisition of Misfit, Inc., an innovator in wearable technology and connected devices, and its e-commerce growth to bring the fashion accessory company into the future.

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Travis Perkins Improves Customer Experience and Simplifies Operations with OneView Commerce

The home improvement retailer is optimizing in-store engagement and improving the customer experience across all channels with a comprehensive view of the customer journey.

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The Marsh family's involvement in the butchery trade began 90 years ago when 12-year-old Fred was sent away to work in Cooktown

Three generations of the Marsh family have been serving meat to customers in Cairns continuously for the past 90 years. It's a lifetime of achievement that was recently recognised by the Australian Meat Industry Council when Gavin and Carol Marsh were honoured with an award.

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Combatting Payment Fraud Via the Cloud

Retailers everywhere are concerned about improving their payment security – and if they aren’t concerned, they should be. Find out how a move to a cloud-based payments infrastructure can help.

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Walmart Wants to Test Drone Delivery

Walmart is making moves to test drone delivery. Find out what the mega retailer wants to deliver. 

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Cairns butcher Gavin Marsh has been recognised for lifetime contribution to the Australian meat industry.

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Myer turns down Fair Work Ombudsman offer to clear up 'sham contracting' scandal

Retail giant Myer declines an offer from the workplace watchdog to set up a formal arrangement to ensure its workers are paid properly.

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Canadian Tire CEO Reinvents Brand Image with Engaging Tech

CEO Michael Medline is relying on personalization, e-commerce and big data initiatives to reenergize the brand and connect with a new generation of shoppers.

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Forget Mobile Devices, Introducing the Mobile Store

ShopWithMe unveiled a tech-filled, completely mobile store that can be moved with ease, and quickly transition branding from one retailer to the next, allowing retailers to scale their physical presence up and down instantaneously.

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Myer turns down Fair Work Ombudsman offer to clear up 'sham contracting' scandal

Retail giant Myer declines an offer from the workplace watchdog to set up a formal arrangement to ensure its workers are paid properly.

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Four Tips to Making the Most of Your Data

Using data smarter will give retailers the knowledge to increase revenue and optimize operations. Follow these four tips to make the most of your data.

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Gavin Marsh has been recognised by the Australian Meat Industry Council

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Cairns butcher Gavin Marsh reflects on a lifetime of work in the butcher shop he built four decades ago

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Third generation Cairns butcher Gavin Marsh has been recognised for a lifetime contribution to the Australian meat industry

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Old-fashioned butcher embraces modern meat market

Cairns butcher Gavin Marsh has been recognised for lifetime contribution to the Australian meat industry.

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JCPenney Working on the "Science of Retailing"

J. C. Penney Co.'s CEO Marvin R. Ellison admits the company is not very good at the "science of retailing," meaning areas like data analytics and process execution. However, it is improving. Find out Ellison's plan for omnichannel domination.

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Renew Newcastle founder talks change and the importance of being realistic

Australian urbanist and media identity Marcus Westbury has reflected on his achievements in the Hunter, labelling Renew Newcastle his greatest achievement.

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Build.com Proves It’s About More Than Price

Online home improvement retailer Build.com talks about the development of their curated collections for holiday shoppers.

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Share market sheds $25 billion as BHP disaster takes toll

The local share market loses a massive $25 billion from its valuation, as the BHB Billiton mine disaster in Brazil takes its toll.

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Staff at SORT Cloncurry

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SORT Recycling helps unemployed in north-west Queensland

A recycling movement in north-west Queensland hopes to reduce waste and create jobs.

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Handmade items at SORT Cloncurry.

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BuySeasons, Inc. Powers Sales with Pricing Intelligence

Want to know how access to real-time competitive pricing and product intelligence is behind BuySeasons' Halloween retail success? Read on to learn its secret.

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Three Tips for Retailers Monitoring Video

Video monitoring has become as much a part of our daily lives as the Internet and the smartphone. Following are three key ways that video can be used to improve customer experience, increase sales and dispel privacy concerns.

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Coles not to blame for baby formula shortages, supermarket boss says

Coles managing director John Durkan lashes out at the Assistant Trade Minister over his comments saying baby formula shortages are a "retail problem".

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The dollar is down but retail is up

The fall in the Aussie Dollar has been a boon for manufacturing and in theory it should be causing all sorts of problems for retailers that sell imported goods. But a combination of international pricing power and local competition has so far protected consumers from painful price hikes.

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Retail sector tackling dollar woes, broadening competition in lead-up to silly season

While consumers appear have a spring in their step, the jury is still out for Australian retailers and the falling dollar.

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World's biggest online shopping day nets over $20b

E-commerce giant Alibaba says Chinese and international consumers spent around $20 billion in the world's biggest online shopping day, as it seeks to soothe worries over China's slowing economy.

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Kroger Snaps Up Roundy’s for $178 Million, Mariano's Included

Kroger Co. will merge with Roundy’s Inc. for about $178 million in cash. The transaction, expected to close by the end of the year, includes Chicago's upscale Mariano's supermarket chain.

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China's factories continue to struggle as consumers hit the shops

China's spluttering economy provides little evidence of improving with disappointing data for industrial production and urban fixed asset investment.

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Switch to Turnbull helps boost spending confidence ahead of Christmas

Consumer confidence jumped from October to November because of the change of prime minister from Tony Abbott to Malcolm Turnbull, Westpac says.

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Fears Boxing Day trading will pressure Hunter workers

A trial of Boxing Day trading in regional areas is promising to help bring Newcastle's CBD back to life.

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Alibaba sells $7 billion of merchandise in first 90 minutes of Singles Day sales

Chinese shoppers are expected to splurge around $18 billion in 24 hours in a record-breaking shopping spree known as Singles Day.

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Kangaroo leather shows value of thin skin

Making anything from baby boots to golf gloves from the tough skin of Australia's national animal.

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Taryn Ackland shows off some tanned kangaroo leather

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Boxing Day trade allowed after laws pass NSW Upper House

Stores will be allowed to trade on Boxing Day in New South Wales after legislation is passed through the Upper House with the support of Christian Democratic Party MP Fred Nile.

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Empower Brands with Real-Time Social Media Engagement

TouchSocial launches today. Find out how the new social media solution delivers a personalized online engagement experience for brands and consumers on social networks.

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3 Things Standing in the Way of the Future of the Store

As retailers stockpile their stores with innovation after innovation they must be sure to solve these three key below-the-surface issues before entering execution mode.

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Retail's 5 Most Powerful People

Amid the crowd of politicians, bankers and tech moguls in Forbes'latest ranking of the World's Most Powerful People, five retailers were singled out for their worldwide influence. See who joined executives from Apple and Walmart on the exclusive list.

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Pier 1 Imports' Omnichannel Strategy Focuses Around Personalization

Pier 1 Imports provides customers with a cohesive personalized shopping experience both online and in-store.

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Amazon Attempts to Blend Digital into Physical with a Real Bookstore

Amazon.com opens a physical bookstore in Seattle, leaving many wondering "why?"

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3 Ways to Use Data to Increase Basket Size

Retailers use units per transaction (UPT) — the average number of items purchased on a single visit to the store — as a key performance indicator. Find out three ways retailers can use data tracking to boost their customer's basket size every visit.

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Target to Shut the Doors to 13 Stores

Find out which Target stores will close soon.

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Crocs' E-Commerce Business Grows Globally

Crocs' global e-commerce business grew globally in its third quarter, in part to a Twitter campaign. Find out what's boosting this footwear retailer's online presence.

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Snapshot reveals 'mixed bag' for Hunter economy

The latest economic snapshot for the Hunter has found household and business confidence across the region has dropped.

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5 Tips to Create a Customer-Centric Retail Space

Creating a customer-centric space for your business requires strategy. What works for Starbucks and Apple may not be the right fit for your products or brand. Find out the five things retailers should consider when developing a space to delight customers.

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Tasmanian soil scientist begs consumers to demand local produce

A Tasmanian soil scientist is urging consumers to demand that the two major supermarket chains support local farmers.

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Tasmanian Government takes credit for retail growth

The Tasmanian Government is using the latest retail trade figures to promote its economic credentials, saying the tills are ringing because of its investment in job creation.

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Concept designs unveiled for massive new shopping mall at Greenhills

Maitland mayor Peter Blackmore has welcomed a multi-million dollar redevelopment of the Greenhills shopping centre, saying it will create more than a thousand jobs.

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Mi9 Retail Acquires Raymark

The combined company now offers a broad suite of real-time enabled applications, including merchandising, analytics, POS, omnichannel, clienteling and CRM.

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The Drum Wednesday November 4

Host: John Barron. Panel: John Della Bosca, Wendy Machin and John Stanley. Interview with: Melissa Monteiro. The panel discusses: refugee intakes; the GST; climate change; Bill Shorten's Pacific nations tour and the future of bookstores.

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Mining sector among top performers on flat day for market

The local share market ends the day flat after a mixed session of trading, with mining among the top performing sectors of the day.

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Retail sales grow as trade deficit narrows

Australian retailers have continued their recent solid performance with sales increasing 0.4 per cent in September.

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Planning Minister asked to remove Newcastle high-rise CBD zonings

Newcastle Labor MP Tim Crakanthorp says the NSW planning minister has given a commitment to consider changing zonings in the CBD to rule out 20 storey towers.

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Retail's 6 Least Respected Brands

While it is very difficult to put a dollars and cents assessment on it, nothing is more valuable to a retailer then its reputation. While every retailer hopes to build a positive customer experience, many are missing the mark. See who joined Best Buy, JCPenney and CVS on Tenet Partners annual ranking of the least respected brands.

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Hobby Lobby Overhauls Brand Image with Website Redesign

Hobby Lobby CIO: understanding what the customer likes and doesn't like translates into sales.

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Rise forecast in Christmas retail spending in WA

Retail spending is forecast to rise in WA this Christmas, but the Reserve Bank's decision to keep interest rates on hold is disappointing, business groups say.

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On The Run stores under scrutiny for trainee loophole

On The Run convenience stores are under investigation by the SA Government following reports its traineeship program is a sham designed to keep wages low.

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Target Kickstarts Holiday Shopping with International Website

Target is expanding its e-commerce presence globally with the launch of an international version of its website. Find out more about Target's shipping expansion plans.

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Kohl's Greatness Agenda Continues to be Key Driver of Growth

Kohl's bold declaration that it wants to be the nation's most engaging retailer is bearing fruit. See what the retailer has in store as it enters year-two of its customer-centric strategy.

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Your Peers Are Already Promoting Their Holiday Deals. Are You?

Have you started promoting deals for the 2015 holiday season? Find out the three holiday shopping trends revealed by the 2015 Online Retail Survey that you need to know.

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RBA's big decision: To cut or not cut

There is an old gag that runs along the lines: "Ask five economists and you'll get five different answers — six if one works in Treasury." The Reserve Bank (RBA) meeting on Tuesday is more of a binary outcome.

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